Number hasn't been ported yet

[victor0]

Hi,

I have a pay as you go number from Koodo that I wanted to port over.

I activated my account on Saturday (so I have a new number) and I sent a message through the contact page, but there has been no reply.

Can someone help me out please.

Thanks

[CaNuCk07]

@victor0  Here are some steps for porting kodoo/ telus numbers,

http://productioncommunity.publicmobile.ca/t5/Discussions/Porting-2-lines-from-1-Koodo-account/m-p/8...

If these steps help then awesome, if not you have to private message the mdoerators with your information and details.

[victor0]

I get this message.

We are experiencing difficulties in processing this request. Please contact Public Mobile for additional assistance.

[CaNuCk07]

Have you started the pprt in process yourself?