cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
davamb
Good Citizen / Bon Citoyen

Notification settings

Hi,

I receive  multiple text messages from Public Mobile each month, notifying me that my subscription is due, that it has been paid, that I have earned rewards, etc.

 

Is there a way to turn these text messages off, or at least reduce the quantity of texts? Or is there a way to completely disable text messages?  I don't do texting at all, so email notification would be far better...if that was an option.

 

Thanks!

 


Accepted Solutions
LEGO
Deputy Mayor / Adjoint au Maire

Re: Notification settings

@davamb You may adjust sound for messages in your Profile. (User Manual for Ushining F280)

 

Profiles
Profiles including General、Silent、Meeting、Outdoor and Headset. First,
based on the current scene, select a different profile, then you only need a
personal profile can be set and activated.
General: General environment.
Silent: For Silent environment.
Meeting: Vibrate mode.
Outdoor: For outdoor activities, need to pre-set (for example, ring
volume can be set to a higher state).
Press the left soft key "Options":
Activate: Enable the selected profile.
Customize:
Alert type: Ring only/Vib. Only/Vib. and ring/Vib. then ring.
Ring type: You can choose repeat and beep once.
Ringtone According to their own preferences set ringtones, can also be set
from the memory card custom ringtones
Ringtone volume In the volume control interface, you can volume up and
down navigation keys on the set. Volume level is divided into seven.
Message According to their own preferences set ringtones.
Message volume In the volume control interface, you can volume up and down
navigation keys on the set. Volume level is divided into seven.
Keypad You can set keypad as silent,click and tone
Keypad volume You can set keypad volume.
Power on You can set power on ringtone.
Power off You can set power off ringtone.
System alert: Set it on or off.

View solution in original post


All Replies
dabr
Mayor / Maire

Re: Notification settings


@davamb wrote:

Hi,

I receive  multiple text messages from Public Mobile each month, notifying me that my subscription is due, that it has been paid, that I have earned rewards, etc.

 

Is there a way to turn these text messages off, or at least reduce the quantity of texts? Or is there a way to completely disable text messages?  I don't do texting at all, so email notification would be far better...if that was an option.

 

Thanks!

 


@davamb   You can modify your notifications by clicking your avatar and then select My Settings, then Subcriptions/Notifications.  You can decided which messages/notifications you want to opt in/out of.  Make sure to "save" any changes you make.

 

Edit:  sorry my suggestions only work for community forums and not texts!

HALIMACS
Mayor / Maire

Re: Notification settings

@davamb 

 

While there may be some manageability of communication from public mobile, some notifications cannot be turned off and some are even mandated by the CRTC through the CCTS. 

 

 

z10user4
Mayor / Maire

Re: Notification settings

 @dabr : I think he means the self-serve.

 

 @davamb : You can turn off text notifications in the texting app or phone settings.

dabr
Mayor / Maire

Re: Notification settings


@z10user4 wrote:

 @dabr : I think he means the self-serve.

 

 @davamb : You can turn off text notifications in the texting app or phone settings.


Yep realized that after reading @HALIMACS  response and then re-reading OP's post, thanks.

will13am
Oracle

Re: Notification settings

@davamb , for some things you can respond by replying with unsubscribe.  All items that can be blocked will be blocked.  However, it can lead to loss of future notifications that may result in regret.  

z10user4
Mayor / Maire

Re: Notification settings


@will13am wrote:

However, it can lead to loss of future notifications that may result in regret.  


"May result in regret" indeed. What he means by that is the gifts the company gives out on occasion. Then people come in screaming that they didn't know about the gifts when it's too late.

Triguy
Mayor / Maire

Re: Notification settings

Unfortunately notifications are only sent via text and not email.

esjliv
Mayor / Maire

Re: Notification settings

@davamb  since this is a prepaid service it is 'us' customer's responsibility to have funds paid in advance to obtain Public Mobile service we expect.

 

So, although, these text may be annoying at times, if you can ignore them....but at the same time, BE AWARE of them - I think you will benefit.

 

I feel it is important to have this communication. What if your credit card expired and you forgot to update your card registered on your account? Maybe these texts will trigger you to update it.

 

OR a promo - even better! You need to respond to a text or take action on your Self Serve to take advantage of these goodies!

davamb
Good Citizen / Bon Citoyen

Re: Notification settings

Thanks, @z10user4 and @dabr - yeah, I meant the self serve. I'm happy with the community settings as they are.

Need Help? Let's chat.