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Mayor / Maire

Re: Not able to send or receive phone calls OR contact support

I am glad that your issue was solved @homeshwar

Have a great day

Retired Oracle / Oracle Retraité

Re: Not able to send or receive phone calls OR contact support

@homeshwar I'm so glad to hear this is resolved!  Welcome to Public Mobile!

 

@dearmusic awesome assistance, thank you so much 🙂


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Great Neighbour / Super Voisin

Re: Not able to send or receive phone calls OR contact support

Hello, I have this same issue with Freedom. I cannot get my phone calls to work. I have tried the *#2262# and set it to every different setting. Is there anything else I can do.

 

I have a Samsung Galaxy S6 Active. 

Good Citizen / Bon Citoyen

Re: Not able to send or receive phone calls OR contact support

@dearmusic@homeshwar :- I have Huawei Honor 7x and I'm facing the same issue. Can you please suggest a solution for the same.

Good Citizen / Bon Citoyen

Re: Not able to send or receive phone calls OR contact support

I can receive text messages but I can not receive calls

Good Citizen / Bon Citoyen

Re: Not able to send or receive phone calls OR contact support

I can’t receive calls but I get text messages and I can make calls.

Moderator

Re: Not able to send or receive phone calls OR contact support

Hey Linonly1,

 

Tony from the moderator team here, can you please tell us the number that you tried porting, along with the original provider's name and account number?

 

As well, for assisting with the port request, we will need to verify your Public Mobile account.

 

Please access this link: https://bit.ly/2V5lkXo and follow the verification steps.

 

Thank you. I am waiting for your reply 🙂

 

 

Tony

Moderator

Re: Not able to send or receive phone calls OR contact support


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