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Not Registered on Network - Cant Make Phone Calls

jeremyvdm
Great Neighbour / Super Voisin

I tried making a phone call today and it came up with the message "Not Registered on Network". I tried manually selecting my network in settings, and it wouldn't connect me to Public Mobile's network there either.

 

Does anyone have any ideas of what the problem is?

6 REPLIES 6

dude65
Model Citizen / Citoyen Modèle

@jeremyvdmAny luck getting to make it work? if not try putting your simcard into another phone.

Staliger
Mayor / Maire

@jeremyvdm Use lost/stolen feature in your self-service account for several mins.


@jeremyvdm wrote:

My plan is Active. That isn't the problem. 


Try shutting phone off and removing sim. Carefully replace and restart phone. Let us know if anything helps.

@jeremyvdm 

Maybe try rebooting your phone.  Network reset.  Toggle airplane mode on, then off.

jeremyvdm
Great Neighbour / Super Voisin

My plan is Active. That isn't the problem. 

hairbag1
Mayor / Maire

Log into your account to make sure if your plan is Active or something else.

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