No service using my new SIM card

[rhys]

I just switched to Public Mobile from Petro Canada Mobility (I switched my number as well) and I have a dual sim phone where I kept both sim cards in while switching the numbers. The public mobile sim worked for the first few days and one morning it said I had no service. I've tried restarting my phone as well as trying the sim in other unlocked phones... without any luck. Anyone have any thoughts on the issue?

[will13am]

Is there anything usual showing in your online account that indicate service disruption?  If not, message the moderator team as already suggested.

[Anonymous]

you need send a private message Click here 

In your message put it, please include .
- your account number , if you have it , or email address .
- your phone number and 4 digit PIN .
- your name .
- Detailed explanation of specific
- them can help you a lot nice team service

Good Luck

[Cheetah24]

Hi rhys, 

Sorry to hear you are having this issue. I believe a moderator will need to take a look at your account to resolve this issue. Please contact them through private a private message by following the below link. 

Here is the link: click here

Thank you.