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silverflo
Great Neighbour / Super Voisin

No Data Connection

Everything started working this morning but I am unable to receive picture messages or use data.  Thankfully I have wifi right now and didn't really notice except for trying to receive a picture message.

 

What do I need to do to enable the data?  I have paid for the 90 days 12+6 GB of data Canada Wide on the 3G Speed.

 

 


Accepted Solutions
silverflo
Great Neighbour / Super Voisin

Re: No Data Connection

Apparrently my APN did not autmatically populate.  So have done the APN and now data is working.

View solution in original post


All Replies
silverflo
Great Neighbour / Super Voisin

Re: No Data Connection

Apparrently my APN did not autmatically populate.  So have done the APN and now data is working.

View solution in original post

Samianauman
Mayor / Maire

Re: No Data Connection

Glad to hear everything running fine now for you.
** I am not a Mod, please do not include any private info in a private message to me.**
Brani123
Great Neighbour / Super Voisin

Re: No Data Connection

I am trying to use my cellular data on my iphone 5C and it states that I am not on a data plan when I am, I places another SIM card into my device and the data was working. I do not know what the issue is nor does the sale rep at WOW mobile boutique. Please let me know how to fix this.

Thanks,

Brandi

Civic_E
Model Citizen / Citoyen Modèle

Re: No Data Connection


@Brani123wrote:

I am trying to use my cellular data on my iphone 5C and it states that I am not on a data plan when I am, I places another SIM card into my device and the data was working. I do not know what the issue is nor does the sale rep at WOW mobile boutique. Please let me know how to fix this.

Thanks,

Brandi


Check this out for instructions

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/How-do-I-set-up-data-APN-on-my-smartp...

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