cancel
Showing results for 
Search instead for 
Did you mean: 

My sim card is blocked

RI
Great Neighbour / Super Voisin

Phone is asking for a PUK  I have neen out of service for the last two month.Am really frustrated since this has inconvinient my communication means.I really need immediate action.

6 REPLIES 6

Cyber
Mayor / Maire

@RI,

 

You can request a PUK code by phone if you are a PIONEER customers (before January 27, 2015).

 

If it's the case for you, contact Public Mobile by phone at 1-855-478-2542 from any landline or with your cell phone by calling *611

 

 

 

 

After January 27, 2015, you have to request your PUK code by email.

 

 

How to send an email ?  

 

Click on this link : https://publicmobile.ca/en/on/contact-us

 

Then, at the bottom right of the page, click on "Email away" button.

 

  - Choose radio button ""

  - Choose radio button ""

  - Choose radio button ""

  - Choose radio button "

 

Then click on "Email Us" and fill up the form.

chukdefatey
Deputy Mayor / Adjoint au Maire

 

 

 


@RI wrote:

Phone is asking for a PUK  I have neen out of service for the last two month.Am really frustrated since this has inconvinient my communication means.I really need immediate action.


So after two months of no Phone Service,  you just realize your Phone is asking for a Puk Code now?

Yes, that's also a possibility

Have you confirmed your account is still active? If you accidentally have missed 3 payments, your account will have been deleted.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

https://publicmobile.ca/en/on/contact-us

 

Please click the link above to start

makkahn28
Mayor / Maire

If you were a Public Client before Jan 27, Call 1-855-4Public and speak to a PM Rep for the PUK code

 

If you are a PM Client after Jan 27, You MUST send PM an Email to request for the PUK Code

Need Help? Let's chat.