Immediately, but buying an add-on is a two step process. Add the funds then select the addon. If you did both, you should be up and running.
@Selba wrote:I just added on 500 mins how long does it take to take effect?
Immediately. But, if you counter shows only used 28 minutes, you really did not need to buy it for now. Might be a good idea to have for the future though.
Texting works, he can take incoming calls just can't call out.
If he is on $10 or $15 plan , he might have consumed the minutes for current month. No worries, just get an add-on for $5 which will give him 500 minutes and they get transferred to the next month if are underutilized.
I have done the airplane mode, reboot etc. still no go.
In his overview page, do you see something similar to the following;
You should see the 100 minutes and 500 minutes talk add on. Then you should be able to talk outgoing.
So maybe I added the minutes wrong, and I also had missed the second step on the addon, it's all good now. Thanks very much guys you are all awesome. Have a grand evening.
@Selba wrote:So maybe I added the minutes wrong, and I also had missed the second step on the addon, it's all good now. Thanks very much guys you are all awesome. Have a grand evening.
So you got it up and running again ? What did you do to get it going ?