My Friends referrals disappeared!!! Technical issue

[A_Abou]

All of my friends referrals disappeared;  i called my friends and all of them still active users, one of them renewed his 120$ plan twoo werks ago, another  one on the 30 days plan !!!

Is PM willing to delete the referral system 😞 ?

[pakmode]

I switched over yesterday in store as well. 

Sad to leave PM, but the offer from Koodo was just too good to pass up. 

With all the points/gift card deals this weekend, it was an offer I could not refuse. 

If anybody needs a Koodo referral let me know by sending a direct message. 

[A_Abou · Accepted solution]

After two weeks, and I sent dm to Mod

Mod replied that they issued a technical ticket.

Nothing happened until yesterday.

Why there is a technical issue of removing credits but there is no such techincal issues which adds credit??

Why after two week and it is not solved?

Shaddy behaviour by PM or might they are trying to end the referrals program.

Their bad behaviour forced me to leave PM; I left PM today to Koodo. :@

[Mary_M]

Good morning @A_Abou,

thank you for taking the time to express your interest regarding your referral rewards! 

Sorry to hear that your rewards have somehow disappeared 😕 Rest assured that i'll do my best to help, can you please send me a private message with your details!

Let's keep the conversation going,

Mary

[torontokris]

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@A_Abouwrote:

All of my friends referrals disappeared;  i called my friends and all of them still active users, one of them renewed his 120$ plan twoo werks ago, another  one on the 30 days plan !!!

Is PM willing to delete the referral system 😞 ?

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Happened to others before it's a glitch. PM the @CS_Agent and ask for help

[Luddite]

OUCH. Hopefully a moderator can repair it. Click this: message to moderators to send a private message to the moderator team with your phone number, account PIN, the referral phone numbers if you have them, and an explanation. Moderator hours are: Monday - Friday 9AM (ET) - 9PM (ET); Saturday - Sunday 9AM (ET) - 7:00PM (ET).