11-10-2019 01:11 PM - edited 01-05-2022 09:41 AM
We have three phones in our household. We just recently switched over to PM. I'm wondering if there is any way that I can merge our three accounts, so that I could look at all three plans at the same time?
Solved! Go to Solution.
11-11-2019 02:51 PM
@Nezgar wrote:The fact that the "Account #" in the top right of the self-serve portal is a dropdown, suggests that multiple plans in one account might have been a consideration to the developers at one point... it is odd that it's a drop-down with 1 entry...
The PM account web page is cloned from the Telus prepaid account web page. And on Telus logon you CAN link accounts to allow viewing, updates and payments etc. (by specific account) but not PM. PM should remove the toggle option....or who knows maybe one day we will see it.
11-11-2019 02:29 PM
Interesting! Maybe, if enough people ask for it they might introduce it at some point. Fingers crossed
11-11-2019 02:28 PM
Yeah, not really. It's more the singing in and out three times that I was hoping to avoid
11-11-2019 12:04 AM
@Nezgar wrote:The fact that the "Account #" in the top right of the self-serve portal is a dropdown, suggests that multiple plans in one account might have been a consideration to the developers at one point... it is odd that it's a drop-down with 1 entry...
Public Mobile probably bought the software from some company and didn't want to pay to customize it.
11-10-2019 02:41 PM
@dolphinM0M wrote:Ok, thanks for the reply. It's too bad....it would make things a lot more simple for people who are managing multiple plans
Yes it would be much simpler, but doesn't seem to be something PM is interested in right now.
I have heard other users mention that you could use the same password for each account to simplify it a little, personally i prefer not to use that, but it might make it easier for you.
11-10-2019 02:37 PM
The fact that the "Account #" in the top right of the self-serve portal is a dropdown, suggests that multiple plans in one account might have been a consideration to the developers at one point... it is odd that it's a drop-down with 1 entry...
11-10-2019 01:15 PM
Ok, thanks for the reply. It's too bad....it would make things a lot more simple for people who are managing multiple plans
11-10-2019 01:14 PM - edited 11-10-2019 01:15 PM
@dolphinM0M wrote:We have three phones in our household. We just recently switched over to PM. I'm wondering if there is any way that I can merge our three accounts, so that I could look at all three plans at the same time?
No. It is not possible to have one login to view all 3 account.
I am managing 6 PM accounts for my family members. It takes time to check every account as PM login is slow.