cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Retired Oracle / Oracle Retraité

Re: Moving from Speakout, Need help ASAP

From what I've read online, I think the phone number is the account number. Could that be correct?
Highlighted
Deputy Mayor / Adjoint au Maire

Re: Moving from Speakout, Need help ASAP

I've read that as well... Worth a shot!

Highlighted
Good Citizen / Bon Citoyen

Re: Moving from Speakout, Need help ASAP

Thank YOU! 

 

The porting was completed. 

 

Highlighted
Retired Oracle / Oracle Retraité

Re: Moving from Speakout, Need help ASAP

That's great, thanks for the update 🙂
Highlighted
Good Citizen / Bon Citoyen

Re: Moving from Speakout, Need help ASAP

Hi, I am having the same issue. How did you or PM fixed it?

Highlighted
Mayor / Maire

Re: Moving from Speakout, Need help ASAP

@gsinghcan

This is an old thread.  You can start a new thread and explain what is happening to you.  Are you having porting issues from Speakout?  If you are having issues and it is more than 12 hours, you likely need to contact the moderators for help.  Unfortunately, it will take some time for the moderators to resolve your issues.  Lots of problems the last few days.

 

Here is instructions to contact moderator:

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-How-to-Contact-our-Community-M...

 

Or just send a private message through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

Community Moderators are available from Monday to Friday 9am (EDT) to 9pm (EDT) and Saturday, and Sunday from 9am (EDT) to 7:30pm (EDT)

Highlighted
Retired Oracle / Oracle Retraité

Re: Moving from Speakout, Need help ASAP


@gsinghcan wrote:

Hi, I am having the same issue. How did you or PM fixed it?


You just got great advice above. Please keep us updated on your situation. 

Highlighted
Good Citizen / Bon Citoyen

Re: Moving from Speakout, Need help ASAP

Moderators tried with PIN and SIM number but it didnt work. 

Highlighted
Good Citizen / Bon Citoyen

Re: Moving from Speakout, Need help ASAP

Finally, I called speakout again and the rep. gave me a hint to my PIN which was created by myself when I signed up online. Hopefully now PM will port my number.

Highlighted
Retired Oracle / Oracle Retraité

Re: Moving from Speakout, Need help ASAP

Couldn’t they use your account number which is your phone number I believe. 

Need Help? Let's chat.