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JoyLuck
Mayor / Maire

Re: Long distance notification


@DARLENE11 wrote:

 Can I change the number to the correct area code


You can change your number in self service.

 

numberch.jpg

Dunkman
Oracle

Re: Long distance notification


@DARLENE11 wrote:

 Can I change the number to the correct area code


You can change your number.  You will choose the Province and City.  Then PM will give you options.

 

Here is a help article on this issue:

https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number

Jb456
Mayor / Maire

Re: Long distance notification

@DARLENE11  It's not by same area code that determines if it's a local call.

 

Your cell number and their landline number may not be considered the same city.

 

Use the link that @kb_mv  put in very first post about CNAC website.

 

Example. 

 

514-xxx-1111 the xxx is the city of the phone number. So look up yours and your relatives on the website to determine if they are Infact in the same city.

 

You can always decide to change your number if you're not tied to it. Log into your account and hit change number.

 

Orange arrow on pic below. PM allows one change per 30 days.

Screenshot_20200629_182641.jpg

View solution in original post

Re: Long distance notification


@kb_mv wrote:

@DARLENE11 The problem isn't really yours. To determine if a number is local or long distance you need to look at not the area code, but instead the next 3 numbers.

 

506 XXX 1212 where the X's are what count.

 

They determine whether it is local or long distance to call. The CNAC website can be used to look up your numbers:

 

http://cnac.ca/


CNAC doesn't actually tell anyone if a call is local or long distance. It only tells you the rate centre (city/town name) of a number. Phones numbers can be in different rate centres and still potentially be local.

kb_mv
Mayor / Maire

Re: Long distance notification


@computergeek541 wrote:

CNAC doesn't actually tell anyone if a call is local or long distance. It only tells you the rate centre (city/town name) of a number. Phones numbers can be in different rate centres and still potentially be local.

@computergeek541 True, but the OP already stated that it was a long distance call from family to them. Checking their exchange will allow the OP to change numbers to one that has the same area listed.

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