cancel
Showing results for 
Search instead for 
Did you mean: 

Link to Orchard broken on main community page

IWIK
Town Hero / Héro de la Ville

Announcement_Refreshed_Phone_EN_V2.png 

 

This image that leads here is broken. Goes to page that says "The core node you are trying to access was not found, it may have been deleted. Please refresh your original page and try the operation again."

19 REPLIES 19

Rockdaddy22
Retired Oracle / Oracle Retraité
Great work everybody:)

IWIK
Town Hero / Héro de la Ville

Glad this sorted a few things out!

Jeremy_M
Retraité / Retired
Retraité / Retired

Hey @Martin @IWIK @7789849803

 

@IWIK I want to thank you for reporting the issue you spotted, and I'm happy we were able to find a quick fix.

 

As for the Public Lab, we should only use this board to post innovative ideas and suggestions that can improve Public Mobile's services.

 

My Bad @Martin, for not making this clear earlier. We will soon be re-launching the Public Lab, and going forward if anyone comes across a glitch or an issue, they can post the issue in the Community discussions board and we will then action it accordingly.

 

Cheers,

 

Jeremy

 

Martin
Legend
Legend
Hi @IWIK,

Yes, you did the right thing by posting in the Public Lab. Thanks!

Cheers.

IWIK
Town Hero / Héro de la Ville

So I done good?

Martin
Legend
Legend
Hi @IWIK and 778,

Officially, PM reviews only the Public Lab for ideas, whether they be new, or how to resolve a glitch.

FYI.

IWIK
Town Hero / Héro de la Ville

They do good work

imm1304
Retired Oracle / Oracle Retraité

Thanks @Shazia_K the fixer 😄

 

You have a great day too! 

Shazia_K
Retraité / Retired
Retraité / Retired

Hello everyone 🙂

 

Thank you so much for bringing this to our attention, we will get this functional shortly. 

UPDATE: This has been fixed 😉

Have a great day!

 

Shazia

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.

7789849803
Mayor / Maire

I'll let Martin clarify that directly if he wishes to.

IWIK
Town Hero / Héro de la Ville

@7789849803 Not to put Oracles against each other haha

IWIK
Town Hero / Héro de la Ville

The post I am referring to is

http://productioncommunity.publicmobile.ca/t5/Discussions/It-asks-me-to-confirm-my-e-mail-again/m-p/...

 

Where comment #4 is @Martin who says:

" The only board that PM reads is the Public Lab. It is there where customers post glitches and new/improved features that they would like to see.

If you could move (rename) the board on which your post appears, it would be appreciated"

 

 

And moved here

http://productioncommunity.publicmobile.ca/t5/Public-Lab/A-glitch-in-the-system/idi-p/49724

 

That's what led to my confusion

imm1304
Retired Oracle / Oracle Retraité

Orchard specialized in refurbished iPhones.  However, with their PM partnership, they have been consistently selling a few other Andorid devices for a very long time.  I know that the selection isn't the greatest but its there for those who need.    

IWIK
Town Hero / Héro de la Ville

I see that, and I remember them having other phones before but if you search the internet for Orchard and go to https://www.getorchard.com/ they are loud and proud IPhone only... some kind of PM deal only?

7789849803
Mayor / Maire

@IWIK Here's an example of an Android phone for sale on Orchard. It is intended for use with Public Mobile: https://publicmobile.getorchard.com/item/4182-12-unlocked-samsung-galaxy-s3-16gb-white-in-factory-re...

 

Also, I don't recall the exact thread you are mentioning, but in general, the idea lab is for suggestions, and the discussion threads are the best place to bring up bug reports.

imm1304
Retired Oracle / Oracle Retraité

Hi @IWIK!

 

I see a Blackberry and a several Samsung phones on sale besides the iPhones:  https://publicmobile.getorchard.com/search/index/

IWIK
Town Hero / Héro de la Ville

Also the ad is misleading as Orchard only seems to sell *shudders* iPhones at the moment.

IWIK
Town Hero / Héro de la Ville

Oh, I thought i saw the other day someone reporting the problem with the verify email link in My Account in a discussion and was told it would be better served in the Ideas section.

 

My mistake

7789849803
Mayor / Maire

Thanks for reporting this problem, @IWIK. In the future, please feel free to use a discussion thread for something similar (instead of an idea, which is meant more for suggestions that may or may not ever get implemented).

 

@Shazia_K / @Kalla_A may be able to get this fixed.

Need Help? Let's chat.