I'm not really sure you can assume that the user is wanting "more" than what should be expected. I think the post is an excellent way to help Public Mobile get views from their current customers who appreciate the excellent service PM provides, but also to gain insight into potential new ideas, and gaining knowledge into what people really want.
There is nothing wrong with throwing around ideas amongst members.
@NDesai wrote:
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TBH, they already offer great rewards to bring the cost down and now we want even more $?
