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Koodo port

jml
Great Neighbour / Super Voisin

Waiting 3 days for help with Koodo port. Error when I try myself. No response to email after well over 48 hours. Message to @Mary_M still unread after 8 hours.

2 REPLIES 2

PhoenixYan
Great Neighbour / Super Voisin

I sent PM 5 days ago. Still waiting...

jdparmel
Good Citizen / Bon Citoyen

Yup, welcome to the boat. They are understaffed and very busy. The 48 hours is for normal operations but it's not feasible now. I don't know how they order request but we'll have to sit tight until they get to us unfortunately.

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