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Is PM trying to kick me off their network?

CalvinW
Deputy Mayor / Adjoint au Maire

The last time I checked, I was still with PM.

Will they prevent me from renewing my plan the next time around?

Are they emailing this to me in advance?

 

Screen Shot 2018-05-28 at 7.17.18 PM.png

9 REPLIES 9

closng
Deputy Mayor / Adjoint au Maire

@reuben wrote:

Unfortunately my phone and data service both stopped as I got this email. I need my phone number for work, so I'm kind of hoping the number comes back up ASAP.


This must be a coincidence. As @Wonder_why suggested, you need to contact the Moderators to have them look into your service outage.

 

Click on the following link to send a message to the Moderators, be sure to include a detailed explanation of your issue, account number, phone number, 4 digit PIN, and account email address:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Wonder_why
Town Hero / Héro de la Ville

@reuben wrote:

Unfortunately my phone and data service both stopped as I got this email. I need my phone number for work, so I'm kind of hoping the number comes back up ASAP.


@reuben how could it be,your services stopped ,if it is,try and contact MOD 

kayliang1990
Good Citizen / Bon Citoyen

I got the email too, but Im still with PM

Melisa
Great Neighbour / Super Voisin

I got the same email. It looks like it is from public mobile. It must be a mistake. I hope we get a clarification email regarding it.

reuben
Great Neighbour / Super Voisin

Unfortunately my phone and data service both stopped as I got this email. I need my phone number for work, so I'm kind of hoping the number comes back up ASAP.

will13am
Oracle
Oracle

Relax folks, they can't kick customers off this service by way of a survey email.  I think they may have accidentally used the list of targeted migrants to generate the list of recipients for this email whether they left or not. 

jchan
Good Citizen / Bon Citoyen

I just got this email as well. As far as I know nothing has changed. My auto-pay is still valid and nothing seems different about my account when I checked online.

fathom
Model Citizen / Citoyen Modèle

Both my wife and I received the same email from PM asking why we left PM.

We have not and have no intention to.

 

What's the deal here? 

reuben
Great Neighbour / Super Voisin

I am having the same issue. I do not want to leave this number, but I got that email. Am I going to lose my phone number?

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