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stonechucker
Mayor / Maire

Re: Invoice Request

@Gerry, I don’t know about the others, but my cellular service is for my personal use, and I know that the taxes are applied at the time of purchase, and that the payment transaction history does not show the taxes charged  to my credit card.

 

As my service is strictly personal, I do not require a receipt nor an invoice, and I’m happy to continue receiving service from Public Mobile, now 2 years in.

 

If I were to need a service for business reasons, my employer would need to provide me with the service, or I would get a service and forward the bill to them, on a postpaid account.

 

I’m tired of customers here constantly complaining about shortcomings of the service that do not meet their needs.  The service here is advertised as LESS FOR LESS, which everyone should understand to be lower level of service for a less expensive cost.

 

As for my postpaid services prior to coming to Public Mobile, I was getting hosed monthly are very overpriced plans, for less service than what I’m paying for here.

mimmo
Oracle

Re: Invoice Request

@Gerry another solution that has been suggested is to buy top up vouchers from your favourite store (shell, canadiantire 7-11, wow-mobile, possibly walmart,  not sure the list anymore)  you will get a receipt with taxes et all.  

 

 

srlawren
Retired Oracle / Oracle Retraité

Re: Invoice Request


@mimmo wrote:

@Gerry another solution that has been suggested is to buy top up vouchers from your favourite store (shell, canadiantire 7-11, wow-mobile, possibly walmart,  not sure the list anymore)  you will get a receipt with taxes et all.  

 

 


@mimmo good suggestion, but a page or so back @Gerry already indicated that this is not an acceptable workaround for him in the calendar year 2018.  On the one hand, I see his point--who wants to go to a store to pay for something you could pay for online.   On the other hand, if the receipt indicating tax purposes is important enough to you that you really need to have it, yet not important enough to you to pay more per month at another provider to get it, and you are not interested in manually requesting a manual statement whenever needed (I'm guessing: every 30/90 days), then this is the only suggestion left standing.  

 

To sum up, your options as of the time of writing this on June 6, 2018, are as follows:

1) Live without a written confirmation of your taxes (aka the status quo)

2) Manually request a statement on a recurring basis and stay with PM

3) Purchase vouchers at a retail location where a printed receipt will be issued to you indicating taxes collected on behalf of your friendly representation in Ottawa & your provincial capital city

4) Pay a bit more somewhere else for the benefit of being able to sign into your online account and retrieve a PDF of your statement as needed


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daredogg
Mayor / Maire

Re: Invoice Request

Like your summary @srlawren...  I'm in boat 2 and 3... I'll ask for an invoice once per year, but for me, this is for income tax filing purposes... not just to see the taxes I paid. I can always get the calculator out to do that, but maybe I'm in the camp that doesn't care. I know I have to pay taxes. From time to time I'll also buy vouchers... and yes the receipt will have the taxes listed.

 

I'm probably completely missing what @Gerry's point was... but IMO if I relied on my phone for business purposes, I wouldn't be with PM. If I have an issue, I'd want someone I could phone immediately. Saving money isn't always the best solution for businesses. 

Zukiwi
Good Citizen / Bon Citoyen

Re: Invoice Request

That is a pretty rude answer considering it is the law to provide an invoice and a Taxe Number. That is a no brainer, I'm even surprised that Revenue Canada has not actually acted on it.

 

Actually they are not even allowed to sell if they do not provide a detailed invoice. That's the law, like it or not, be rude or not. Invoices are mandatory upon payments and never upon requests.

effigicars45
Good Citizen / Bon Citoyen

Re: Invoice Request

Invoices for March, here are the 2 accounts phone number xxx-xxx-xxxx, xxx-xxx-xxxx Account # 100000xxxxxxx, 1000000xxxxxxx, 8912230000xxxxxxxxx, 8912230000xxxxxxxxx,One email is: xxxxxxxxxxxxxx@xxxxxxx and the other is: xxxxxxxxxxxxxx@xxxxxxxxxxx. I think now you have all the info. Unfortunatly every month I have to fill these info.

 

PS Iknow it takes 3 to 4 weeks to get the invoices. This is for March invoicing 2020.

PS I d'ont know if every month I have to send these info. Its a little of a pain for me.

Thanks Garry

 

 

Edited by SD08 to remove personal info.  This is a public forum.  Personal account info should only be sent to Moderators privately.

SD08
Retired Oracle / Oracle Retraité

Re: Invoice Request


@effigicars45 wrote:

Invoices for March, here are the 2 accounts phone number xxx-xxx-xxxx, xxx-xxx-xxxx Account # 100000xxxxxxx, 1000000xxxxxxx, 8912230000xxxxxxxxx, 8912230000xxxxxxxxx,One email is: xxxxxxxxxxxxxx@xxxxxxx and the other is: xxxxxxxxxxxxxx@xxxxxxxxxxx. I think now you have all the info. Unfortunatly every month I have to fill these info.

 

PS Iknow it takes 3 to 4 weeks to get the invoices. This is for March invoicing 2020.

PS I d'ont know if every month I have to send these info. Its a little of a pain for me.

Thanks Garry

 


@effigicars45 

Your personal account details should not be posted in this public forum where everyone can see it. To request an invoice, send your account details along with the specific invoice periods needed to the PM Moderators by submitting a ticket through the SIMon chatbot. Click the ? in the lower-right corner of the community page and start a chat until you reach "Submit a ticket" and fill out the form within that link.

effigicars45
Good Citizen / Bon Citoyen

Re: Invoice Request

Thanks for the info.

 

Smiley LOL

CannonFodder
Mayor / Maire

Re: Invoice Request


@effigicars45 wrote:

Invoices for March, here are the 2 accounts phone number xxx-xxx-xxxx, xxx-xxx-xxxx Account # 100000xxxxxxx, 1000000xxxxxxx, 8912230000xxxxxxxxx, 8912230000xxxxxxxxx,One email is: xxxxxxxxxxxxxx@xxxxxxx and the other is: xxxxxxxxxxxxxx@xxxxxxxxxxx. I think now you have all the info. Unfortunatly every month I have to fill these info.

 

PS Iknow it takes 3 to 4 weeks to get the invoices. This is for March invoicing 2020.

PS I d'ont know if every month I have to send these info. Its a little of a pain for me.

Thanks Garry

 

 

Edited by SD08 to remove personal info.  This is a public forum.  Personal account info should only be sent to Moderators privately.


Hmmm, seems that dropping the Oracle title doesn't necessarily also mean relinquishing Oracle powers..... 🤔 

effigicars45
Good Citizen / Bon Citoyen

Re: Invoice Request

Smiley Very Happy

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