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Incoming calls

DONALD1
Great Neighbour / Super Voisin

My phone do not ring with incoming call

goes directly to voice mail

7 REPLIES 7

notchman
Good Citizen / Bon Citoyen


@DONALD1 wrote:

My phone do not ring incoming calls it goes directly to voice message 


@DONALD1   You could also try removing the SIM and after few mins wait, reinsert and restart the phone.  Maybe also try your SIM in another phone (spare/family/friend's) to see if this issue persists.

@DONALD1 

I find this happens sometimes when in an area with weaker cell signal. Could that be the scenario? Make sure you haven't inadvertently activated do not disturb. Can you call it to see if anything happens on the screen when it is supposed to be ringing? Have you rebooted it to see if that helps? Can you call out okay as well as text and use data?

 

AE_Collector

hairbag1
Mayor / Maire

@DONALD1...additional to @RossN  suggestion...try rebooting the phone.

RossN
Mayor / Maire

@DONALD1 wrote:

My phone do not ring with incoming call

goes directly to voice mail


@DONALD1 hi did you just activate your plan? does anything else work? is your phone on do not disturb? more info please 

DONALD1
Great Neighbour / Super Voisin

My phone do not ring incoming calls it goes directly to voice message 

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