06-21-2015 11:01 AM - edited 01-04-2022 01:40 PM
06-22-2015 12:23 AM
If you have not received your 10$ BETA reward, please send an email to Public Mobile.
How to send an email ?
Click on this link : https://publicmobile.ca/en/on/contact-us
Then, at the bottom right of the page, click on "Email away" button.
- Choose "My Account"
- Choose "Rewards"
- Choose "Other"
Then click on "Email Us" and fill up the form.
An agent from Public Mobile will try to answer you ASAP.
06-21-2015 08:42 PM
06-21-2015 11:22 AM
06-21-2015 11:13 AM
my plan is 35$ plan but i have a 10$discount.I got a text saying its paid but i cant cal lanyone. Is there a customer service number?
06-21-2015 11:08 AM - edited 06-21-2015 11:10 AM
Hello,
Did you reboot your phone?
Also, did you pay the FULL amount of your plan, or did you pay the full amount less any credits to which you are entitled? If this is what you did, it's quite possible that the FULL amount wasn't paid because the credit wasn't in your account. If so, pay the amount of the credit, reboot your phone, and you should have service.
Good luck!