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I lost my phone and ordered a replacement sim card ...

sunshine24
Good Citizen / Bon Citoyen

apr  12 - asked for replacement sim card

apr  13 - PM acknowlegement email reply

apr  23 - where is the sim card?

apr  23 - PM wait 3 - 7 days email reply

may  4 - where is the sim card?

may  4 - PM  should be received this week email reply

may 13 - where is the sim card?

 

I didn't receive an email reply from PM for my last email. Is there anyone listening from PM who can help?

 

Thanks so much

 

3 REPLIES 3

Jeremy_M
Retraité / Retired
Retraité / Retired

@Samieshay

 

I sent you an email and a PM, please respond so I can assist.

 

Cheers

Samieshay
Good Citizen / Bon Citoyen
@ Jeremy _M

Can you
Please message me or email me ! I need help and pretty mad with this service !

Jeremy_M
Retraité / Retired
Retraité / Retired

@sunshine24

 

We are listening, and I definitely agree something went wrong here. Let me fix this for you! Thank you for your patience!

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