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I lost my cell phone early January, I was away for the past ten weeks, how do i get my account react

mp
Great Neighbour / Super Voisin
 
3 REPLIES 3

benwarez
Model Citizen / Citoyen Modèle

That's 2 months 15 days, if it's les than 90 days follow griff advice to activate your line, if more than 90 days order new sim to get new number

Cyber
Mayor / Maire

 

@mp, I hope you are in your "90 days of grace" because after 90 days of non-payment, you account is deleted and your phone number that was assigned to account is lost forever.

Griff
Town Hero / Héro de la Ville

Hi @mp 

If you log-in to your self-serve account you can top up and restore service.

Did you find your phone or have you purchased a new device?

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