cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
kb_mv
Mayor / Maire

Re: Data


@chillpills wrote:

Is anyone having issues with their network today? It won't connect to my data as well. It was fine during the day but it just stopped working. I tried restarting my phone to no avail.


@chillpills There was/is a major outage in southern Ontario.

Karenmetcalfe
Great Neighbour / Super Voisin

Re: no network, cannot call

No service in the Orangeville area. Can make some outgoing calls but cannot receive incoming calls 

chillpills
Good Citizen / Bon Citoyen

Re: Data

@kb_mv thank you. I was not aware of that. I guess I'll just have to wait it out until it self resolves. Thanks again!

kb_mv
Mayor / Maire

Re: no network, cannot call


@z10user4 wrote:

 @Rickray4 : Clicking on Service Terms down on the bottom area you will find this:

Warranties
Are there any warranties on my Public Mobile service?
Since wireless telecommunications are delivered by radio waves, they are subject to factors that cannot reasonably be controlled. For this reason, Public Mobile does not guarantee timely, secure, error-free or uninterrupted service or that you will always receive your messages or data. To the extent permitted by law, legal warranties and conditions (implied or statutory) do not apply to the service.


@z10user4 Not to mention a 2-3 hour outage prorated on a 30 day (720 hours) plan works out to about a nickle on my $15 plan.

kb_mv
Mayor / Maire

Re: Data


@chillpills wrote:

@kb_mv thank you. I was not aware of that. I guess I'll just have to wait it out until it self resolves. Thanks again!


@chillpills Here are 2 threads covering it. Some are reporting service working again...

 

https://productioncommunity.publicmobile.ca/t5/Community/no-network-cannot-call/td-p/658949

 

https://productioncommunity.publicmobile.ca/t5/Using-Your-Service/No-service/m-p/658992

HALIMACS
Mayor / Maire

Re: Data

crissy
Great Neighbour / Super Voisin

no service/ data

Hey!

I don't know what is wrong but when my mom was at work today (Etobicoke) she had zero reception, despite trying to reset her iPhone 11 no avail. However, when she reached home (downtown) that is when she had reception. 

The funny is when she is at home, she couldn't even use her data when she turned off her wifi but I did pay for her bill for this months cycle.

 

 

Tags (1)
kb_mv
Mayor / Maire

Re: no service/ data


@crissy wrote:

Hey!

I don't know what is wrong but when my mom was at work today (Etobicoke) she had zero reception, despite trying to reset her iPhone 11 no avail. However, when she reached home (downtown) that is when she had reception. 

The funny is when she is at home, she couldn't even use her data when she turned off her wifi but I did pay for her bill for this months cycle.

 

 


@crissy Major service interruptions in southern Ontario.

 

https://www.telus.com/en/qc/outages

 

https://productioncommunity.publicmobile.ca/t5/Community/no-network-cannot-call/td-p/658949

 

https://productioncommunity.publicmobile.ca/t5/Using-Your-Service/No-service/m-p/658992

mimmo
Oracle

Re: no service/ data

@crissy  there is/was a network outage affecting eastern canada

 

TELUS Service Status

brian11
Great Neighbour / Super Voisin

Re: No service

@swl , sorry to hear that. I would recommend using a free voip app such as Fongo or textnow. All you need is wifi and it will be a good backup phone.

Need Help? Let's chat.