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I have no cellphone service! Is there an outage right now?

BoomDigital
Great Citizen / Super Citoyen

Anybody else not getting public mobile service on their phone right now?

166 REPLIES 166

danger009
Great Neighbour / Super Voisin

there is an active outage on Telus network in eastern Canada.

Technical team is working on to fix that.

https://www.telus.com/en/qc/outages

 

tyfighter
Good Citizen / Bon Citoyen

Seems to be back online for me here.

mimmo
Retired Oracle / Oracle Retraité

there is an active service outage in eastern canada

 

TELUS Service Status

Rickray4
Good Citizen / Bon Citoyen

Looks like no service in Toronto, Hamilton, Barrie and Oakville.

Rickray4
Good Citizen / Bon Citoyen

So are they gonna prorate some kind of refund?

ottawa
Model Citizen / Citoyen Modèle

From post #3:

Check for Telus outages in your area. Also try rebooting your phone.

https://www.telus.com/en/on/outages

(hint: there's an outage)

mimmo
Retired Oracle / Oracle Retraité

there is an active telus outage in eastern canada

TELUS Service Status

aomalik
Great Neighbour / Super Voisin

Looks like service is back now. All of my phones are connected and working.

mimmo
Retired Oracle / Oracle Retraité

there is an active telus outage in eastrn ontario

 

TELUS Service Status

kookooo1420
Great Neighbour / Super Voisin

No service for calls or anything

Lijuy
Great Neighbour / Super Voisin
 

@Wodahs 

Unfortunately, network outage across different parts of Canada.  We need to wait for repair.  Lots of threads about this issue.  PM/Telus was made aware.  

munna
Good Citizen / Bon Citoyen

Looks like service is back up. All of my three lines are connected to network and making calls.

 

@Mitul01 

Unfortunately, network outage across different parts of Canada.  Public mobile/Telus was made aware.  Need to wait for repair.  

 

Many threads in the last few hours.  

Wodahs
Good Citizen / Bon Citoyen

No service here in london, thought it was my phone, but my ex is having the same issue.

 

Stitchy
Good Citizen / Bon Citoyen

That's frustrating!!

agrawalankit7
Good Citizen / Bon Citoyen

No network in Newmarket.

Shugar1
Great Neighbour / Super Voisin

Wednesday Feb. 24th 2021

I can’t make outgoing calls and can’t receive incoming calls. 
I can’t call VM. 

Anyone know what the story is? 

 

@adda03 

Looks like several customers have outage issues the last few hours.  Unfortunately, may need to wait for repair.  See some of the other recent threads.  

 

Different parts in Canada.  

Mitul01
Great Neighbour / Super Voisin

No network since 40 minutes around North Etobicoke area, switched off and switched on my phone twice but it’s still searching network 

coriikins28
Good Citizen / Bon Citoyen

I restarted 2/3 PM phones that are down. I got 10 seconds into a phone call and it was lost again 

Shugar1
Great Neighbour / Super Voisin

Wednesday Feb. 24th 2021

I can’t make outgoing calls and can’t receive incoming calls. 
I can’t call VM. 

Anyone k ow what the story is? 

Stitchy
Good Citizen / Bon Citoyen

Oh no!!  

nabil114
Good Citizen / Bon Citoyen
I do not have internet connection.

ShayP28
Great Neighbour / Super Voisin

Back in Kitchener! Woohoo!!

wphipps
Good Citizen / Bon Citoyen

No Service Hamilton, ON

coriikins28
Good Citizen / Bon Citoyen

There is an outage with Telus. 

Stitchy
Good Citizen / Bon Citoyen

I wouldn't panic yet.  I think the network is just down.

danger009
Great Neighbour / Super Voisin

I just restarted, and service is back in markham

ShayP28
Great Neighbour / Super Voisin

I got one bar and by the time I tried to send a text, it was gone again fml

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