I cannot receive or send photos in Canada and USA from my telephone Public Mobile at $25 per month.

[Bernard456]

Hi. My name is Bernard and I have a plan with Public Mobile at $25 per month. I cannot receive or send photos in Canada and USA.

Can you help me to resolve this problem. Thank you very much in advance.

[chukdefatey · Accepted solution]

@Bernard456, if you $25 plan includes picture messaging then you should be able to send it.
My guess is which I almost certain in is because you haven't input the APN settings and enabled Data. Just make sure APN settings and Data is enabled then your picture messaging will start working

[m199]

Did you pay for unlimited texting?

The talk plan doesn't include texting.

[CET_GUY27]

It sounds like you are on a grandfathered plan (there is no $25 new plan).

You should therefore be able to contact PM at *611 for assistance.

[chukdefatey · Accepted solution]

@Bernard456, if you $25 plan includes picture messaging then you should be able to send it.
My guess is which I almost certain in is because you haven't input the APN settings and enabled Data. Just make sure APN settings and Data is enabled then your picture messaging will start working

[Bernard456]

Thank you very much. The problem is resolved and comes from DATA and APN. Both have to be enable.

Now I receive photos and pictures.

[chukdefatey]

^It was very nice of you to come back and let's us know. Thanks