09-07-2017 06:15 PM - edited 01-05-2022 03:12 AM
09-07-2017 06:17 PM
Thank you, that was fast...
09-07-2017 06:17 PM - edited 09-07-2017 06:22 PM
Your account needs a password reset with the help of a moderator.
Click this Moderator_Team link to send a private message for assistance. Include your e-mail address and phone number.
More info on moderators: http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...
Password resets are time-sensitive, so be alert for any response from the mods, and don't delay once you get the reset message.
Since you have an older community account, you might not have e-mail notifications turned on for private messages. To do this, go to Settings -> Preferences -> Private Messenger. Tick the checkbox for "Receive email notifications for new private messages" and click save after making the change. That way, you'll be alerted quickly to any private messages from moderators.
09-07-2017 06:17 PM
Nor does the "contact" link seem to go anywhere helpful here