How to link phone number to direct alert by telus health

[Daps]

Thanks, good to know!

I also did some reading on their website

https://directalert.ca/telus/

[shep22]

@roxannelindsay 

Who can I contact about my Direct Alert services?

For more information about your Direct Alert products and services, please visit www.directalert.ca or contact us at 1-877-391-1767

[computergeek541 · Accepted solution]

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@Daps wrote:

@roxannelindsayIs that a service offered by Telus only?

Public mobile does not offer such service.

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That service can be used in conjunction with any phone service.  According to Telus Health:

"Will DirectAlert work with my VOIP or cable phone system?

Yes, we have a solution for every type of phone connection, including cable and VOIP. For special situations or even if you don’t have a home phone line the DirectAlert home Cellular or on-the-go Mobile unit has you covered. Please call 1-877-391-1767 for more information."

@roxannelindsay  I would go ahead and call that phone number for assistance.

[Daps]

@roxannelindsayIs that a service offered by Telus only?

Public mobile does not offer such service.