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Great Neighbour / Super Voisin

How do i get another sim card

My SIM card seems to be damaged, how or where can i order or buy a new one

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Mayor / Maire

Re: How do i get another sim card

@agomez,

 

Public Mobile does not have stores.

 

 

 

How to request a FREE replacement SIM card by email ?

 

 

Click on this link : https://publicmobile.ca/en/on/contact-us

 

Then, at the bottom right of the page, click on "Email away" button.

 

  - Choose ""

  - Choose ""

  - Choose ""

  - Choose "

 

 

 

 

Important: Make sure you provide us a full mailing address, an alternate contact number, and the size of the SIM card (Nano/Standard/Micro) needed. Is should look like this:

 

Replacement SIM.png
 
All SIM card replacement orders will be processed within two business days, but it may take up to 7 business days to receive your new SIM.

 

If you did not receive your SIM card within the timeframe, please check your mailbox before sending us an email.

 

 

 

Once you receive your replacement SIM card, you have to update your SIM card number on your account by login to your self serve account, then click on "Change SIM card number"