06-10-2021 08:38 AM - edited 01-06-2022 02:51 AM
How can you get records of your calls made from more than 90 days ago?
Solved! Go to Solution.
06-10-2021 09:52 AM - edited 06-10-2021 09:52 AM
Try to convince Mod why you need the log and give them a big reason
1. For faster response (2 to 48 hours), Click on the bubble in the lower right corner and request moderator assistance, or you can also use this direct link instead https://publicmobile.ca/chatbot , then type "Submit a ticket", select Account-specific issue, then select I need a human now. Follow the prompts to submit a ticket.
2. Or you can Send a private message to the moderator here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Let us know how it turns out
But if you need history all the time, you would probably want to keep saving them yourself
06-10-2021 08:49 AM
@Jeff99 it has previously been suggested that mods are able to go further back, but i am unsure how accurate that info actually is. if you find out for sure can you report back.
06-10-2021 08:46 AM - edited 06-10-2021 08:47 AM
@Jeff99 Sorry, not for more than 90 days.. The usage report can only go as far as 90 days.
Any reason why you need it further?