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levi2
Great Neighbour / Super Voisin

I need to talk to a moderator via private message can anyone help?

3 REPLIES 3

Anonymous
Not applicable

@levi2 wrote:

I need to talk to a moderator via private message can anyone help?


@levi2 

Explain your issue to Contact Customer Support Agent by  ,
they can solve your issue, they are nice Service Team they will help you 100%.

 

Here’s How To Contact Customer Support Agent by CS_Agent, and Submit a Ticket 

  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to Customer Support Agent by CS_Agent,Click Here link,to get started.

 

  • or you can send a private message to Customer Support Agent by CS_Agent, by Click Here link,
  • You’ll need to be logged in to your Community account for the link to work.

 

  • please include in your message,
  • your account number, 
  • your phone number,
  • your account 4 digit pin,
  • your Email address,

 

  • Customer Support Agent by CS_Agent, will Response to your inbox by private message 
    Check your private message inbox (click on the envelope top right of your screen)

         Good Luck....

softech
Oracle
Oracle

@levi2   it might take a bit of time to be back and forth with PM CS Agent

 

Do you mind to share your issue and maybe we can help.... 

esjliv
Mayor / Maire

@levi2 wrote:

I need to talk to a moderator via private message can anyone help?


Hello @levi2 

 

Moderator = CSA

 

To contact the Public Mobile Customer Support Agent (CSA)_Team, there are two methods to reach them:

1 -  Faster - Click the bubble comment circle on the bottom right-hand side of your screen,

or use this link to: Get Help With SIMon the Public Mobile chatbot

OR

2 – Slower - Use this link to:

Private Message to Public Mobile Customer Support Agents (CSA)

Need Help? Let's chat.