Going straight to voicemail

[RosieR]

Hi @Dolphin1  here is an article that might help you fix your issue (if you have an android phone)

https://www.technipages.com/fix-android-phone-call-goes-straight-to-voicemail

[LurganIeUk]

I should have asked...what happens when you call your husband ?

[will13am]

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@Dolphin1 wrote:

@will13am 

By rebooting the phone do you mean turning it off ?  I turn it off for a few minutes at least once a week.

Check both call block and forward and neither of them was on.

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Yes, just turning the phone off and then on again.  Sometimes software bugs rear their ugly head and disrupt functionality when you least expect it.  If there are no obvious issues with the phone, it might be worthwhile asking a moderator to check and perhaps reset the self serve account.  I have not had issues with calling for a long time but in the early days I did have my account reset a couple of times to resolve calling issues.  

[Dolphin1]

@LurganIeUk 

It rings and the call goes through.  Thankfully it didn't happen today.  I need to monitor this.

[sm2016]

@Dolphin1

I've posted about this in the forums several times. This is an ongoing issue with public mobile, and I know 2 other people that constantly have this problem. Public mobile refuses to acknowledge this problem... there must be something that is fundamentally wrong with their network and that they're hiding. Please let me know if you ever get this solved... my hunch is that you won't

[LoreckAvery]

Going thru this currently for a couple months (that I’m aware of) what phone do you have? I have an iPhone 8plus. I’ve done EVERYTHING and brought it to an apple repair place for them to tell me there’s nothing wrong and for public to tell me there is something wrong with my phone. My suggestion is to switch SIM cards with your husband and that will rule out a phone isssue. Also reach out to your cell phone company and to public so they’re aware of the issue. 

[LoreckAvery]

What phone do you have?

[mpcdesign]

@Dolphin1, I am not a techie person, so don't hold that against me! "

I just found out that I can turn my text messages onto dark mode after owning the phone for 3 years! 

If one of the following call forwarding settings is enabled, don’t be surprised if your incoming calls land directly into your voicemail: Call rejection or block; Call barring; Forward to voicemail; Obviously, to fix the issue, you need to disable these settings. 

[Dolphin1]

@LoreckAvery  Motorola Play7