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Good Citizen / Bon Citoyen

Re: For existing customers: How to switch to the new $40 4Gb/month plan (with pictures)

@bulbamuffin private message a moderator, but don't expect a speedy resolution.  I am at 4 days without service.

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Good Citizen / Bon Citoyen

Re: For existing customers: How to switch to the new $40 4Gb/month plan (with pictures)

I got mine fixed within 2 days of PMing mod. Thanks!

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Good Citizen / Bon Citoyen

Re: For existing customers: How to switch to the new $40 4Gb/month plan (with pictures)

I am on day six of no service (also six days since PMing a MOD) 

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Retraité / Retired

Re: For existing customers: How to switch to the new $40 4Gb/month plan (with pictures)

@pamorin

 

sorry for the long wait 😞 please reboot your phone and everything should be functional. 

 

Thanks,

 

Shazia

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.
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Retired Oracle / Oracle Retraité

Re: For existing customers: How to switch to the new $40 4Gb/month plan (with pictures)

You're amazing 😉 Ok, start work at 11:00. Has a good rest Shaz, thanks for the great work today.
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Good Citizen / Bon Citoyen

Re: For existing customers: How to switch to the new $40 4Gb/month plan (with pictures)

Wow, it looks like it is working now. I had almost given up all hope. 

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Retired Oracle / Oracle Retraité

Re: For existing customers: How to switch to the new $40 4Gb/month plan (with pictures)

Never give up, ok 1 minute until work lol
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Great Neighbour / Super Voisin

Re: For existing customers: How to switch to the new $40 4Gb/month plan (with pictures)

@Shazia_K Any chance you can look at your PM's that are over a week old?? 

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Retired Oracle / Oracle Retraité

Re: For existing customers: How to switch to the new $40 4Gb/month plan (with pictures)

You should sent a new one to Shaz now. Include all info
Account number with previous provider
Sim number
Phone number you want to port
Any other pertinent info
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