Can't connect to LTE

[diane_h]

I have one there called "Public Mobile 2" with settings

[will13am]

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@diane_h wrote:

I have one there called "Public Mobile 2" with settings

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This is what I have on my phone for APN settings.  The name is a text field that can be anything.  The other fields are important and must match.  Make sure to select the APN as the default when there is more than one showing.  

Name: Public Mobile
APN: sp.mb.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Not set
APN type: default,mms,supl
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified

MVNO type: GID

MVNO value: 4D4F

[diane_h]

I have the same settings as you

[Luddite]

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@diane_h wrote:

Hi,

My conclusion is something is blocking me from Public Mobile; LTE). For whatever reason it will not register the LTE network. I have reached out to mods with my data issue but it is extremely slow.

Has anyone experienced an issue where they cannot connect to the LTE portion of PM? I can select the other one (Public Mobile: WCDMA)

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@diane_h  Yes, this can happen when the LTE signal is weak. This is my situation at home and I leave my phone permanently set to 3G only.

Advantages:

- Signal is more stable

- 3G is required for voice calls anyway

- 3G is often faster than the throttled LTE

Disadvantage:

- LTE usually better latency, but I can't tell the difference

[diane_h]

I can't get any data (3g or LTE) if I can't Register on the Public Mobile LTE network

[will13am]

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@diane_h wrote:

I can't get any data (3g or LTE) if I can't Register on the Public Mobile LTE network

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You mentioned being able to use talk and text but unable to connect to LTE.  Not being able to register on the network is a totally different problem.  

[mm80]

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@diane_h wrote:

I can't get any data (3g or LTE) if I can't Register on the Public Mobile LTE network

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3g and LTE are different networks. Does can't register mean you can't call or text now?

[diane_h]

I can only call and text.

I do not have any mobile data.

[mm80 · Accepted solution]

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@diane_h wrote:

I can only call and text.

I do not have any mobile data.

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Lots of people use LG phones on Public Mobile. You can call and text so it's compatible. Your  data works when you put your Public sim in, so this is a a problem with your LG phone. With the right settings, it should work.  Can you call LG 1-888-542-2623 and ask for help?

[z10user4]

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@diane_h wrote:

I can only call and text.

I do not have any mobile data.

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Were you ever able to test with a whole other carrier SIM in this phone?

Since you had that brief period of time with data, can you look at your overview data counter now? Do you see a data counter under My Data & Add-ons?