Data not working on my account

[junlu]

Hi there ,

I registered for an account 2 days ago, my calling and text are working but my 500mb+500mb for data is not working. What can I do to solve this?

[jotsang]

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@junlu wrote:

Hi there ,

I registered for an account 2 days ago, my calling and text are working but my 500mb+500mb for data is not working. What can I do to solve this?

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Make sure your APN is setup as follow:

APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: Leave blank

[srlawren]

@junlu what is your phone's brand and model?  Some have special steps you need to take.

[junlu]

My phone is XiaoMi Mi A2

[denis2]

@junlu 

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@junlu wrote:

Hi there ,

I registered for an account 2 days ago, my calling and text are working but my 500mb+500mb for data is not working. What can I do to solve this?

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Make sure data is turned on in "options"

[junlu]

Yes, it's.

[junlu]

Ues my XiaiMi A2 default APN has the same details as you said, but still doesn't work.

BTW, my XiaoMi A2 couldn't create an  new APN

[junlu]

The problem is partly solved! I get the other SIM card out left the public mobile stay, than, I can use data. But still couldn't use data while I am putting 2 SIM cards in.

[srlawren]

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@junlu wrote:

The problem is partly solved! I get the other SIM card out left the public mobile stay, than, I can use data. But still couldn't use data while I am putting 2 SIM cards in.

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@junlu if you're using two cards at once, you need to set which one is active for data.  (Unless your phone happens to be dual-active dual-sim--almost all dual SIM phones these days are dual-stanbdy dual-sim, meaning only one can be your active data connection at a time.  You probably have it set to the other card.