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Mayor / Maire

Re: Community Stats


@srlawren wrote:

The constant bickering and potshots at the oracle team is really sickening.  This community is zero fun any more, and it's not because of the oracles I assure you. Some people are acting like spoiled children not used to not getting their way and it's really disheartening.  I'm going to have to re-think my participation here, as it's no longer bringing me joy.  


Ok, how 'bout a re-work of that post:

 

This community is zero fun any more, and it IS because of one oracle, I assure you! One person acted like a spoiled child, and when the conversation didn't go the way he liked, he "took his ball & went home"(metaphorically speaking), and while doing so, took some potshots of his own, so DO NOT act as though Oracles are the only ones receiving potshots.

 

As for the last sentence - "I'm going to have to re-think my participation here, as it's no longer bringing me joy.", I can wholeheartedly agree with THAT one, because that's what I've been doing the last couple of days, such that my participation level is almost zero, with these few exceptions, and at this point, I don't see it going up anytime soon, if ever.....

 

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Mayor / Maire

Re: Community Stats

I will end with this.

 

Oracles, please do not take any offence to this.

 

You're all great in my mind and each and everyone of us appreciates what you do for these forums. However, some should brush up on their customer service skills, on how to interact with others in a polite and respectful manner. 

 

Remember! These forums are unique and unlike forums like Trip Advisor or Red Flag Deals where the chit chat from privileged users are relaxed. These forums are directly for a product!

 

Public Mobile has no phone numbers for those seeking assistance. They are directed to these forums! PM has recognized your abilities to assist others, reached out to you and put their trust in you regarding these forums. 

 

You are the face of Public Mobile!

 

Likely the deciding factor for some new potential clients if they will join this service or go somewhere else with phone support. How responses are worded are not only viewed by us but viewed by potential customers as well. As some word say "Time to get off the high horse" as you're not hurting us members. You're hurting Public Mobiles potential new clients.

 

Now can everyone give a fist pump👊 and get these darn forums back on track?!!!!!!

 

 

 

Highlighted
Oracle

Re: Community Stats

@Jb456 , I think your statement goes towards everyone that participates in the community.  Everyone that is getting community reward has basically been a representative for PM at some time.  We are all the face of Public Mobile as we are the ones in here trying to help out the customers day after day.  


* I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click the "?" in the bottom right to create a trouble ticket *
Highlighted
Mayor / Maire

Re: Community Stats

My oh my....oh my....

   How to take this all in....from what I thought was some fun stats on an otherwise mundane Monday. With not a lot of helping out to be had I suppose I unintentionally achieved some very active participation from the community to collaborate on giving @Alan_K and @Tiana_V  some real unfiltered feedback on what members think of the community in its current state and perhaps how we each feel the direction it should go in....the negatives and some positives?

   I gave every member and every post a bravo in this thread whether i agreed with it or not, if i felt it was supportive or derogatory,  complimentary or combative, divisionary or motivating. Ultimately  every opinion counts. They are neither right or wrong. They are collectively the opinions of the community and all are welcome (within the confines of t of s). But it is important to remember to make everyone feel welcomed and valued and we have an obligation to treat everyone with respect and keep in mind we must provide good customer service along with customer support.

   @Luddite  you as always have provided me with some very interesting reading and a laugh your position is well earned.

   @ShawnC13  you provided the official stats which correlate with my own conclusions and my personal stats are near the bottom as expected but my solution percentage has marginally improved since I last calculated it.

   @Jb456  Thanks for recognizing and pointing out how certain words or tone can make a lasting impression on a member....luckily I'm a tough chick and if I'm going to dish it out I better be prepared to take it. Personally I'd rather be dishing out a nice homemade pie to everyone but it won't be humble pie.

     To everyone else before or after this post thanks for weighing in....it makes me all the more determined to figure out a way to bring the opposing factions together in a cohesive community where a little compromising and understanding will go a long way in bringing back our community spirit. I think that this should sum it up for me...its time for me to roll up my sleeves and put my thinking cap on.....maybe @Luddite  has one I can borrow.....Scribbles (10).png

Highlighted
Mayor / Maire

Re: Community Stats


@Jb456 wrote:

I will end with this.

 

Oracles, please do not take any offence to this.

 

You're all great in my mind and each and everyone of us appreciates what you do for these forums. However, some should brush up on their customer service skills, on how to interact with others in a polite and respectful manner. 

 

Remember! These forums are unique and unlike forums like Trip Advisor or Red Flag Deals where the chit chat from privileged users are relaxed. These forums are directly for a product!

 

Public Mobile has no phone numbers for those seeking assistance. They are directed to these forums! PM has recognized your abilities to assist others, reached out to you and put their trust in you regarding these forums. 

 

You are the face of Public Mobile!

 

Likely the deciding factor for some new potential clients if they will join this service or go somewhere else with phone support. How responses are worded are not only viewed by us but viewed by potential customers as well. As some word say "Time to get off the high horse" as you're not hurting us members. You're hurting Public Mobiles potential new clients.

 

Now can everyone give a fist pump👊 and get these darn forums back on track?!!!!!!

 

 

 


I agree. And I would like to bring forward what @cranston posted to reinforce. 

 

 

Oracles and Mayors, should be people persons, understanding, kind, communicative, helpful, promote positive and constructive discussions, be a good example, establish and promote best practices as set out by PM, be unbiased towards others, and look at things objectively, look at postings from the perspective of the OP. 

 

The PM Community should be like any other small Community that looks after each other, promotes growth, education and guidance to succeed.  I am hoping for a lot of us in the Community, that PM is watching some of the questionable Oracles (and Oracles/Mayors that are following and supporting a bad influence) in what they say, what they move, edit, hide and what they delete (if they can). We are all looking to be here as part of the same team. A team that watches out for one and another, promotes education of the product and all become ambassadors to support and endorse PM’s products. 

 

Right now, Nov 2019, I can say there are a number of great Oracles here but there is one BAD APPLE with a couple of followers that are just pushing Community members away from the Community and the Product. 

 

 

Due to the stupidly, lack of respect, lack of transparency, and  CYA’ing I have unsubscribed. As how this topic started and has evolved to, is childish brought on by some  superior being.  

 

 

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Mayor / Maire

Re: Community Stats

 @LurganIeUk 

Unfortunately, cranston had the thought that Mayors are somehow at the same level as Oracles. This is not true. Everybody up to and including Mayors have the same "power" here. Oracles have some power. The promoting up the levels is done automatically. Oracles are appointed.

Highlighted
Mayor / Maire

Re: Community Stats


@darlicious wrote:

My oh my....oh my....

   How to take this all in....from what I thought was some fun stats on an otherwise mundane Monday. With not a lot of helping out to be had I suppose I unintentionally achieved some very active participation from the community to collaborate on giving @ and @ some real unfiltered feedback on what members think of the community in its current state and perhaps how we each feel the direction it should go in....the negatives and some positives?

   I gave every member and every post a bravo in this thread whether i agreed with it or not, if i felt it was supportive or derogatory,  complimentary or combative, divisionary or motivating. Ultimately  every opinion counts. They are neither right or wrong. They are collectively the opinions of the community and all are welcome (within the confines of t of s). But it is important to remember to make everyone feel welcomed and valued and we have an obligation to treat everyone with respect and keep in mind we must provide good customer service along with customer support.

  

   @Jb456  Thanks for recognizing and pointing out how certain words or tone can make a lasting impression on a member....luckily I'm a tough chick and if I'm going to dish it out I better be prepared to take it. Personally I'd rather be dishing out a nice homemade pie to everyone but it won't be humble pie.

    


@darlicious  when don't we get off track on a topic? 🤣 Yes welcomed and valued. When I first started posting I would end with "Welcome to Public Mobile" I noticed many have incorporated that into their posts as well now. Small wording goes along way! I will take an apple or blueberry pie thanks 😉

Highlighted
Deputy Mayor / Adjoint au Maire

Re: Community Stats

we all do our best

Highlighted
Mayor / Maire

Re: Community Stats

@darlicious wow did you ever open up a can of worms lol it seems every word is scrutinized around here by a certain few who think they run the place that's why alot of people stop participating on here God forbid if you slip up in any way,have a great eve.!  

Highlighted
Oracle

Re: Community Stats


@darlicious wrote:

......and bravo leaders #16 - #22. (There's no way round that 15 member limit per post!)

 

* Oracle    **average since joining (avg.since 1st post approx. 4.5)


Don't tag them and the list can be a long as you like;  4 columns of 25 would make a tidy page. 🤣


>>> ALERT: I am not a moderator. Je ne suis pas un moderateur.
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