Interesting, as of today I've been unable to login with Pokemon Go on Public Mobile data, but it works fine on WiFi. Is this a PM issue or Nianitc?
EDIT: It just started working again
Well, I've set up a temporary solution that works for me. Unfortunately, it means I will have to deal with tapping a few menu items every time I leave home or work but for now, I can play go while waiting for a response from Niantic or if someone knows how to request an IP address change.
I did not know this but windows has built-in VPN server software. So I set up a VPN with a randomized 20+ character password and used the VPN settings in android to set up the connection. Now Go signs in great. So long as my home ISP doesn't rotate my IP address to one banned by Niantic.
Actually, I could probably remove that annoyance with that "always on VPN" thing. That's probably what that setting is for.
Anyway, just thought I would report back for anyone else who finds this and has the same issue and a windows machine at home they always have on. Don't forget to forward the ports and make sure the password is secure. Like, really secure. Like, as in, there is no way you could possibly remember the password without writing it down secure.
I've left a request with niantic through the "ban appeal" form. Hoping for a response. And I figured requesting a new IP address from public mobile might not be something so common as to be easy but if anyone does know of a way, let me know.
But for now, I've found a temporary measure that can ease my mind and ease me from having to deal with all this frustration.
This seems to be an issue with users on Telus according to a reddit thread. All people who are reporting it are on Telus, PM or Koodoo.
Whether it's Telus blocking it or Nianitic is anyones guess.
Thanks. I have been having the same issue since this morning. I was able to get in only once after a while in the morning. Then it doesn't work again for the whole day. After tethering through a friend I was able to play.
Oh well. I've sent the email too. Don't think much can be done.
It works fine for me on PM; no issues to connect for a while now.
Slow to battle high level gyms but that is the games fault (latest update has a memory leak issue causing things to hang; as per the silph road).
When stops do not spin, restart the program.
if nothing appears or everything runs away, you are soft banned (your phone gps is wonky and teleports you too much... shut down wait an hour - Wifi in a building can hurt you here ... unless your person stands still then no issue... mine moves in my house, sometimes across the train tracks ... grr!). When swapping from wifi to outside, restart the program otherwise it thinks you are spoofing as your signal changes - ie leaving your house to go outside.
Long live Valor!
I started running into this issue as well yesterday, and I was actually super disappointed because I was downtown Toronto (and coming from the outskirts of the suburbs, that's a big deal for Pokemon GO!).
When I'm at home or at work on WiFi, the app works perfectly. Once I go to use the mobile network, I can no longer log in. I did finally get to log in last night, but that was after setting my phone to airplane mode over and over and over again.... It started to work, just as I was leaving Toronto. 😞
Anywho, just wanted to share that I too am experiencing this issue.
P.S. Team Valor. ^_^
Somebody posted this on reddit, take it for what it's worth:
Just wanted to post an update! Telus is aware of the issue and working to resolve.
It involves only Telus and Koodo customers in Ontario only. They suggested that all of you call in and report to push it
up the list further, and they will send out a text when the
issue is fixed.