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mvjay
Great Neighbour / Super Voisin

Cant send a text using data

So before i was able to send a chat text through my data but it stopped working after restarting my phone or updating the messages app or something stupid that i must have done. I'm still able to send a text through wifi so its not the app itself but the PM data. also, im still able to use my data to use my browser and anything that needs data except for messages ofc. anyone know how to solve this issue? 

 

edit:

i dont ever use data and its always never maxed out.

im using the google messaging app and works when im using wifi.

tried rebooting, switching to airplane mode and back, wiping the sim card.

tried resetting network settings

tried re-inputting network settings thats on the guideline. 

im also able to use mobile data but just not for chat features on google's messages app

 

Phone: Huawei 9x (android)

Plan: $15 plan with 250mb

 

thanks everyone for the reply. im gonna try to backup my stuff and reset it cuz last time that work on me solving every issue i had with my phone.

 

 

 

z10user4
Mayor / Maire

Re: Cant send a text using data

 @mvjay : Do you mean an MMS picture text? Or do you have an iphone? Does anything work with wifi? Or do you mean a chat text? Or group text? Or a text with a subject?

daisyzdx
Great Neighbour / Super Voisin

Re: Cant send a text using data

If its an iphone, you can go and check the setting for message. You may turned of the message option by accident.

daisyzdx
Great Neighbour / Super Voisin

Re: Cant send a text using data

sorry i mean turned off the imessage option.

Triguy
Mayor / Maire

Re: Cant send a text using data

Try rebooting your phone.  Also try shutting down your phone then remove your sim then reinstall it.  Are you using default messaging on your phone or an app ?  Try using an app like Textnow.

Try a network reset.

To reset the phone, make sure that the phone is turned off.

Press and hold the volume up key along with the Power keys for 10 seconds and let go of the keys once the Huawei logo appears.

Use the Volume down button to select the Wipe data/factory reset option. Use the power key to choose it.

This will wipe the phone data and once the cache partition is cleared. Select “reboot system now” using the power key.

 

@z10user4  They are using a Huawei 9x.

z10user4
Mayor / Maire

Re: Cant send a text using data

 @daisyzdx : You can edit your posts by clicking on the 3 dots in the upper right. fyi. Welcome to the community.

 

 @Triguy : thanks ..hmm...is it possible the OP edited that in afterwards? Oh well.

mvjay
Great Neighbour / Super Voisin

Re: Cant send a text using data

chat text i guess. its like the equivalent of iphones blue text instead of that light blue text

z10user4
Mayor / Maire

Re: Cant send a text using data

 @mvjay : Does it work when on wifi? Do you see the data line under your My Data & Add-ons?

hTideGnow
Mayor / Maire

Re: Cant send a text using data

@mvjay   maybe you have enabled RCS , see if it is enabled and try to disable it

 

On the message app, tap 3 dots on the top right and click Settings

under Chat settings, scroll to "Select default message type", 

Switch from Automatic to Text/Multimedia message

 

 

Dunkman
Oracle

Re: Cant send a text using data

 

@mvjay 

Maybe try a network reset of the phone before a factory reset of phone.  

Try to manually select 3G network on the phone to see whether that makes a difference. 

Update your messenger app?  

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