cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Great Neighbour / Super Voisin

Cancelling an account, but potentially using the SIM card at a later date.

I was previously using public mobile as a way of getting data for an area which had no WIFI connection, however I have now moved into another area which has WIFI coverage. I will cancel my plan for the time being, but I am wondering - if I need to restart my plan what is the procedure? Am I able to simply restart my plan online with the SIM number? I am not concerned about the losing the associated phone number.

 

Thank you!


Accepted Solutions

Re: Cancelling an account, but potentially using the SIM card at a later date.

@emurmur Once an account is closed, a sim card cannot be reused.

 

If you port the number out to another carrrier, the account is closed immediately.

 

If the service is suspended from non-payment, you have 90 days to resume service by paying for the plan.

View solution in original post


All Replies

Re: Cancelling an account, but potentially using the SIM card at a later date.

@emurmur Once an account is closed, a sim card cannot be reused.

 

If you port the number out to another carrrier, the account is closed immediately.

 

If the service is suspended from non-payment, you have 90 days to resume service by paying for the plan.

View solution in original post

Deputy Mayor / Adjoint au Maire

Re: Cancelling an account, but potentially using the SIM card at a later date.

I would suggest not closing your account and simply use your phone on the WIFI in addition to your current plan's data. Account closure will mean you will lose your payment for the month without getting the full benefit and any rewards you may have had.

Model Citizen / Citoyen Modèle

Re: Cancelling an account, but potentially using the SIM card at a later date.

@emurmur  If you have autopay enabled on the account then remove it. Your SIM card will be good for 90 days after the first missed payment is due, after that to rejoin PM you will need a NEW sim card and start all over again as a PM client. IF you wanted to keep the account alive you could switch to the cheapest plan.  Cheers

Need Help? Let's chat.