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Good Citizen / Bon Citoyen

Cancelling Service and Porting Phone Number Back to Bell Home Phone

How do I go about cancelling my Public Mobile Service and porting my phone number back to Bell Home Phone?

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Model Citizen / Citoyen Modèle

Re: Cancelling Service and Porting Phone Number Back to Bell Home Phone

All you have to do is sign back up with Bell and port your number back there. Your PM account will be cancelled as soon as that is done.

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Great Citizen / Super Citoyen

Re: Cancelling Service and Porting Phone Number Back to Bell Home Phone

If you are porting your number from Public Mobile, your account should automatically close itself once the port is finished. When porting your number make sure your account is still active.

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Mayor / Maire

Re: Cancelling Service and Porting Phone Number Back to Bell Home Phone


@lbertone wrote:

How do I go about cancelling my Public Mobile Service and porting my phone number back to Bell Home Phone?


@lbertone  Login into your PM account and remove your credit card. Call Bell Home Phone signup and request to port your PM number. Note; your PM account must remain active for the port to complete. That's it!!

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Good Citizen / Bon Citoyen

Re: Cancelling Service and Porting Phone Number Back to Bell Home Phone

Thanks but how do I port over to Bell?  Bell says that Public Mobile has to release my number?

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Oracle

Re: Cancelling Service and Porting Phone Number Back to Bell Home Phone


@lbertone wrote:

Thanks but how do I port over to Bell?  Bell says that Public Mobile has to release my number?


NOPE. Bell does all the work once you authorize the port-in.


>>> ALERT: I am not a moderator. Je ne suis pas un moderateur.
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Great Citizen / Super Citoyen

Re: Cancelling Service and Porting Phone Number Back to Bell Home Phone

Bell should be able to make a port request to Public Mobile, like with any other phone service.

 

Unless porting Cell to Home Phone isn't possible.

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Mayor / Maire

Re: Cancelling Service and Porting Phone Number Back to Bell Home Phone


@lbertone wrote:

Thanks but how do I port over to Bell?  Bell says that Public Mobile has to release my number?


@lbertone  PM will release the number once it receives the port request from Bell once you authorize/ask them to setup the port.

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Good Citizen / Bon Citoyen

Re: Cancelling Service and Porting Phone Number Back to Bell Home Phone

Okay thanks.  I'll try again with Bell.

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Model Citizen / Citoyen Modèle

Re: Cancelling Service and Porting Phone Number Back to Bell Home Phone


@lbertone wrote:

Thanks but how do I port over to Bell?  Bell says that Public Mobile has to release my number?


I think you may have spoken to somone who didn't khow what they were talkig  about.

 

If you want, you might want to contact a moderator at the link below and ask them if that is true but they will most likely tell you that all you have to do is give Bell the authorization to port your number.

 

https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22437

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