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fch
Great Citizen / Super Citoyen

Cancel an account?

I have a Public Mobile line that is on 6GB/plan that I no longer need. This line was opened for a  visitor to Canada and is no longer needed.

 

The line is not on autopay. Should I just let it expire and account would get canceled automatically 3 months after being suspended? Is there a way is self-serve for me to cancel it.

 

 

 


Accepted Solutions

Re: Cancel an account?

Just let it expire.  There's no need to manually cancel it.

View solution in original post


All Replies

Re: Cancel an account?

Just let it expire.  There's no need to manually cancel it.

View solution in original post

ech_786
Model Citizen / Citoyen Modèle

Re: Cancel an account?

you will need to contact mods for this but I don't believe they are going to refund you any amount...so I would suggest you keep using it till it is valid ...and let it expire.

 

also you can transfrer this account to someone who want this plan and get your money back.  I am sure many poeple want to have this promo.

 

But keep in mind.. mods are so busy and will not refund you any amount as per their policy.

 

Thank you!

Balanceman
Great Citizen / Super Citoyen

Re: Cancel an account?

Yes the demand for this plan is still high. And one can easily port their number over. Don't see why you can't sell it to recover something. Just make sure you ask the mods to transfer responsibility before passing on the account. Plans can be transferred onto another remotely online through self-serve.
Balanceman
Great Citizen / Super Citoyen

Re: Cancel an account?

Another sim remote online***
Luddite
Oracle

Re: Cancel an account?

@fch Even if autopay is off delete any credit card asiciated with the account. Have fun with the extra data! 

 

If you decide to give away/sell the SIM you may want to delete all personal data as well. Remember whoever takes over the SIM needs account access as well.


>>> ALERT: I am not a moderator. Je ne suis pas un moderateur.
carlos1
Great Neighbour / Super Voisin

Re: Cancel an account?

Once again I'm requesting cancellation of my Public Mobile and my authorize payment account. My account number is 10000000xxxxx. And my cell number is 647 xxxxxxx

Saray_O
Deputy Mayor / Adjoint au Maire

Re: Cancel an account?

Hey @carlos1

 

I took a look at your account and I can see it automatically deactivated when you ported out your number on January 28. Also, please refrain from posting private info such as your phone number in the public forum. 

 

If you have any other questions, don't hesitate to send me a private message 😉 

*Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.
Leolude
Great Neighbour / Super Voisin

Re: Cancel an account?

Hi there, I am requesting cancellation of my Public Mobile and my authorize payment account as well. My account number is 1000000xxxxxxxx and the phone number is 905xxxxxxx. Sorry I lost my SIM card So I can not use my phone.

thank you!

z10user4
Mayor / Maire

Re: Cancel an account?


@Leolude wrote:

Hi there, I am requesting cancellation of my Public Mobile and my authorize payment account as well. My account number is xxxxxxxxxxx and the phone number is xxxxxx. Sorry I lost my SIM card So I can not use my phone.

thank you!


You brought back an old thread.

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