Can't send out text message

[annieccf]

I ported from ChatR to PM about a week ago, I got the confirmation that transfer was done successfully, and I could make phone call, receive phone call and also receive text message, but I just can't send out any text messages. My plan is the $25 / 30days which includes international text.

I have also followed instructions from communities, I checked APN settings, all correct, I installed new messenger app, does not work, I switched SIM card to my other phone (iPhone 5s), still do not work. My current phone is a Android phone.

I have also posted private message to the moderator team, still waiting for the response, meanwhile I want to see if anyone could help on such matter? Texting is really important to me since I don't have data plan.

Thanks in advance.

[Luddite]

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@WTFCanucks wrote:

Hi

Please clarify that the $25 for 30 day plan includes unlimited inbound and outbound text and picture messaging? Why does it state International text?

Thanks

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It does; unlimited provincial calling & international texting.

[WTFCanucks]

Hi

Please clarify that the $25 for 30 day plan includes unlimited inbound and outbound text and picture messaging? Why does it state International text?

Thanks

[jp2]

Lately, we have been hearing of wait times over 48 hours but hopefully.

[annieccf]

OK, seems like I have to wait, I asked mods yesterday, hopefully it could be solved today.

[jp2]

This sounds like an account issue and I would recommend waiting for a mods response. Do not message the mods multiple times as it will take longer to get a response. Sorry for the inconvenience. 

[annieccf]

Just standard SMS, sending to the same town, even failed to send to the cell which is with PM as well.

[jp2]

Your sending standard SMS texts, not MMS?

Are you sending to another country? If so which country?