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Can’t receive calls and voice mails.

Sasnas
Good Citizen / Bon Citoyen

It’s been few hours now since I contacted moderators last evening to let them know about  my issue. After porting my voip  number from comwave I can’t receive any call.

but still no answer or solution.

5 REPLIES 5

Sasnas
Good Citizen / Bon Citoyen

I have recieve this massage

Public Mobile here: We're experiencing difficulties processing your request to move to Public Mobile. Please go to PublicMobile.ca, click Contact us and complete the SIM & Activation online form. Thanks.

 

i am wondering where to find SIM number ?

would it be duplicate my account? 

Etc, pls advise. 

Sasnas
Good Citizen / Bon Citoyen

If it’s not possible to completly port the number,pls assign me my previous number which I used to have with Public mobile.Thank you

Sasnas
Good Citizen / Bon Citoyen

Ok sure , Thank you .

Mary_M
Retraité / Retired
Retraité / Retired

Hey @Sasnas,

 

thank you for your patience!

 

I am confirming that we have received your private message. Please allow us some more time to get back to you 🙂

 

Kind regards,

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

ShawnC13
Oracle
Oracle

@Sasnas, issues are resolved in the order they are received.  The MODS would have just got back into work about 10 mintues ago now so depending on when you sent the PM to them lastnight it might not even be read yet.  VOIP ports I have read do take longer.

 

 


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