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Great Neighbour / Super Voisin

Can't get data to work

I setup the data as instructed but none of the apps work, give a "no network" error message. Data is turned on too. What's happening?

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Mayor / Maire

Re: Can't get data to work


@Refract wrote:

I setup the data as instructed but none of the apps work, give a "no network" error message. Data is turned on too. What's happening?


Is this an iPhone or Android?

Do the other services work? Calls in/out? Texts in/out?

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Mayor / Maire

Re: Can't get data to work

@Refract 

Does your text and talk work?  

Which model phone?

 

Might want to try rebooting your phone. Network reset.  If LG phone, sometimes you might need a factory reset of your phone.  

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Mayor / Maire

Re: Can't get data to work

Have you setup the APN settings ?  When you log into your account under data and add-ons is there an amount of data showing ?

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Mayor / Maire

Re: Can't get data to work

@Refract  If you are using an Android device post a screenshot of your APN settings.

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Great Neighbour / Super Voisin

Re: Can't get data to work

Thanks everyone for replies, it was a dumb error. I filled in "proxy" instead of "MMS proxy". Resolved.

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