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Good Citizen / Bon Citoyen

Can't call on certain numbers

I'm having issue calling on certain free numbers. One of them is Aeroflot free call number in Canada. It keeps saying: 2uv1. Your call cannot be completed as dialed. What can be the problem?


Accepted Solutions
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Mayor / Maire

Re: Can't call on certain numbers


@Arina wrote:

Yes, that's the number. I was able to call it before, but around two months ago it stopped working


I called that number from my PM phone and got the error.

I called using my freephoneline.ca home phone and was ringing for a while and then stop.

Aeroflot may have stop the toll free service in Canada.

 

View solution in original post


All Replies
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Mayor / Maire

Re: Can't call on certain numbers

@Arina what's the exact number you're trying to call? Aeroflot is in russia there are no long distance add-ons for Russia

 

*I get a 8uv1 when calling this number

1‪(866) 221-7291‬

 

contact customer support mods for an explanation

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


make sure to check your inbox(top right corner envelope icon) periodically, for a response

 

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Deputy Mayor / Adjoint au Maire

Re: Can't call on certain numbers

Hi @Arina ,

Is that a Canadian location?

Some toll free numbers are not accessible within Canada.

 

Have you been able to call it previously?

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Model Citizen / Citoyen Modèle

Re: Can't call on certain numbers

Hi Arina,

 

Are you using 866-221-7291?

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Mayor / Maire

Re: Can't call on certain numbers


@Arina wrote:

I'm having issue calling on certain free numbers. One of them is Aeroflot free call number in Canada. It keeps saying: 2uv1. Your call cannot be completed as dialed. What can be the problem?


2uv1 is all circuit are busy error.

Try early in morning or late at night when they are not busy.

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Good Citizen / Bon Citoyen

Re: Can't call on certain numbers

Yes, It's Canadian location

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Good Citizen / Bon Citoyen

Re: Can't call on certain numbers

Yes, that's the number. I was able to call it before, but around two months ago it stopped working

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Good Citizen / Bon Citoyen

Re: Can't call on certain numbers

I've tried to call at different times, but I'm getting either Your call cannot be completed as dialed or all circuits are busy.

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Mayor / Maire

Re: Can't call on certain numbers

Doesn't work for me either.

Highlighted
Mayor / Maire

Re: Can't call on certain numbers


@Arina wrote:

Yes, that's the number. I was able to call it before, but around two months ago it stopped working


I called that number from my PM phone and got the error.

I called using my freephoneline.ca home phone and was ringing for a while and then stop.

Aeroflot may have stop the toll free service in Canada.

 

View solution in original post