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Can not receive calls from Freedom(Wind) users

Pirahna97
Good Citizen / Bon Citoyen

Hey, I have an issue where none of my friends from Freedom Mobile can call me. I have had this issue with all of them where it went straight to my voicemail when they called but I was able to call them though. I am just wondering if other people are having this problem too and how can it be fixed. 

7 REPLIES 7

Mary_M
Retraité / Retired
Retraité / Retired

Hey @,Camgson

 

Please feel free to reach out to us via private message for any assistance in regards to your port 🙂

 

Cheers,

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

Michael77
Deputy Mayor / Adjoint au Maire
I tagged the @CS_Agent for you.

Camgson
Good Citizen / Bon Citoyen
I am having the same issue. Please advise how you fixed it.

Pirahna97
Good Citizen / Bon Citoyen

I found out it was just because Freedom mobile still had my number after I ported out like a year ago and still kept my number and assigning the number to other people because I had recieved a call saying they got this number from Freedom mobile. Got it fixed though. Thanks for your help guys.

pakmode
Deputy Mayor / Adjoint au Maire

Yeah, same with me.  Wind customers call me just fine.  

 

That's strange. 

PatelPM
Great Neighbour / Super Voisin
I have few people I know that are on wind and they frequently call me at least few calls a day I haven't had that issue.

NDesai
Oracle
Oracle

May be some issues from their end as they are upgrading their system?

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