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michelb
Good Citizen / Bon Citoyen

Can anyone confirm that Ottawa / Gatineau (National Capital Region) is considered as one province?

Hi,

   I've searched the forums but there appear to be conflicting answers.  Can anyone confirm if NCR is considered one region under the Province-Wide region? (i.e. I can call / received calls in Gatineau from Ottawa and vice-versa) or if they are still treated as separate regions (i.e. you need Canada-wide if you want to call / be-called from Ottawa-Gatineau).

   I'll be moving to PM but live in Ottawa and work in Gatineau so I want to confirm that NCR is considered one calling region even if it spans 2 provinces.

 

Let me know.  Thanks,
Mike


Accepted Solutions
Luddite
Oracle

Re: Can anyone confirm that Ottawa / Gatineau (National Capital Region) is considered as one provinc

Doubt it; if the area codes are different provinces do not expect it to work.

 

Rather pick the area code that you expect to have the most traffic and purchase a long distance add-on to cover the rest. You will soon be able to determine if Canada wide calling is a better deal for you.

 

In case you were not aware, you will be able to call other numbers in a province your are "visiting" but cannot reeive calls. They shoild go to you voicemail though.


>>> ALERT: I am not a moderator. Je ne suis pas un moderateur.

View solution in original post


All Replies
Luddite
Oracle

Re: Can anyone confirm that Ottawa / Gatineau (National Capital Region) is considered as one provinc

Doubt it; if the area codes are different provinces do not expect it to work.

 

Rather pick the area code that you expect to have the most traffic and purchase a long distance add-on to cover the rest. You will soon be able to determine if Canada wide calling is a better deal for you.

 

In case you were not aware, you will be able to call other numbers in a province your are "visiting" but cannot reeive calls. They shoild go to you voicemail though.


>>> ALERT: I am not a moderator. Je ne suis pas un moderateur.

View solution in original post

JaK
Deputy Mayor / Adjoint au Maire

Re: Can anyone confirm that Ottawa / Gatineau (National Capital Region) is considered as one provinc

Hi @michelb;

 

I live on the Ontario side and have province wide calling only. I don't have many occasions to cross the river, but I was in Gatineau (Costco) last Saturday and was able to call back home. On another occasion I had tried calling someone in Cantley, and that did not work. So yes, it would appear there is some leaway in calling back and forth between Ottawa and Gatineau, but not the whole NCR.

 

My suggestion would be to go ahead and order a PM sim card and try it out on a 10 day plan using a new number. If all is good, then go ahead and port your number over to PM.

 

Good luck, and hopefully welcome to Public Mobile. 🙂

maoz
Good Citizen / Bon Citoyen

Re: Can anyone confirm that Ottawa / Gatineau (National Capital Region) is considered as one provinc

I think I can answer this question: I live in  Gatineau and work in Ottawa. They do treat this two areas as two provinces - actually they treat this based on your phone number. I have a 613 cell phone number and I need to have a long distance add-on to call(maybe receive too) 819 numbers. But all 613 is free for me.

michelb
Good Citizen / Bon Citoyen

Re: Can anyone confirm that Ottawa / Gatineau (National Capital Region) is considered as one provinc

Thank you very much for the confirmation maoz and JaK.  

 

That's what I suspected but wanted to make sure before I "waste" the extra $5 on "Canada-wide" calling (I really don't call anyone else except in Ottawa / Gatineau but I need to be able to call and receive calls from any numbers in the area).  

 

I need to be reachable so can't really spend time doing tests although maybe I'll try it between the time I activate on PM and when I port my current number over (I guess I can spend a few days with 2 phones to try it out).

 

That would explain the inconsistent responses in previous messages (some people said it did work and some people said it was LD).

 

 

maoz
Good Citizen / Bon Citoyen

Re: Can anyone confirm that Ottawa / Gatineau (National Capital Region) is considered as one provinc

I am pretty sure that my cell phone couldn't be reached at home from my home phone when I activated my public mobile account last year, but I don't remember if I could call my 819 home phone at that point. I bought 400 minutes long distance and still have around 150 minutes as of today. Guess I don't call too much:)!

JaK
Deputy Mayor / Adjoint au Maire

Re: Can anyone confirm that Ottawa / Gatineau (National Capital Region) is considered as one provinc

@michelb;

 

@maoz has a very good suggestion. The same $15 you pay for 90 days Canada wide over province wide will buy you 400 LD international LD minutes. The difference is that those minutes do not expire on the 90 day renewal, and since they are international they can also be used for the occassional call to the US or overseas, instead of just other provinces. Do you think you'd use more than 400 minutes of inter-province calling per 90 days? Unless you're sure you would, probably would be worthwhile to try the province wide with LD add on route first, and switch to Canada wide only if necessary.

zmawani
Great Citizen / Super Citoyen

Re: Can anyone confirm that Ottawa / Gatineau (National Capital Region) is considered as one provinc

I'm curious about your experience now that it's been a few months. Do you have an answer to this question?

 

I live in Ottawa, work in Gatineau and have just activated my phone. I'd rather not get charged extra to make a call during the work day to the Ottawa side...

maoz
Good Citizen / Bon Citoyen

Re: Can anyone confirm that Ottawa / Gatineau (National Capital Region) is considered as one provinc

You wont get charged to call 613 numbers as long as your phone number starts with 613. But I don't think you can make a call to 819 nunbers if you only get provincial unlimited. 

hazing
Great Neighbour / Super Voisin

Re: Can anyone confirm that Ottawa / Gatineau (National Capital Region) is considered as one provinc

HI all,

 

Just want to give an update. I spent a good couple hours trying to resolve this issue for people living in Ottawa and trying to call Gatineau (819) area code numbers.

 

It turns out that the 819 area code is 'coded' as Quebec and hence when calling from the Ontario side (Ottawa) to 819 numbers, the call will not be connected. This happens even if the person with the 819 number lives in Ottawa.

 

In short, it's all determined by the area code and where you are placing a call.

For example, I will have no issues calling a 819 number from my Ontario provincial calling plan if I am making the call from the Quebec side assuming I am connected to a Quebec tower.

 

Best way around this is to use apps like Fongo, Hangouts or add 200 minutes add-on for $8.

 

Hope this helps as it was frustrating to understand.

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