cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
alamgir99
Good Citizen / Bon Citoyen

Call dropping after around 7min

I live in Toronto.

Calls are getting disconnecting every 7 minutes or so. This happens in the downtown streets.

Anyone having the same problem?

 

Thanks.


Accepted Solutions
ZfromVanC
Town Hero / Héro de la Ville

Re: Call dropping after around 7min

A lot of people have been reported call issues this week. I think theres been something going on with the cell towers. 

 

Still, like the previous person said, worth letting a Moderator know:

 

 
Depending on how busy they are, it might take up to 48 hours to hear back from them.
 

View solution in original post


All Replies
hairbag1
Mayor / Maire

Re: Call dropping after around 7min

You should contact the moderators for their consideration. Click the envelope icon on top right side of page. Give them as much account info, like number, name and account number. Good luck.

 

ZfromVanC
Town Hero / Héro de la Ville

Re: Call dropping after around 7min

A lot of people have been reported call issues this week. I think theres been something going on with the cell towers. 

 

Still, like the previous person said, worth letting a Moderator know:

 

 
Depending on how busy they are, it might take up to 48 hours to hear back from them.
 

View solution in original post

will13am
Oracle

Re: Call dropping after around 7min

This was announced as an issue affecting many customers.  I believe the issue is being addressed in bulk.  You could check with the moderator team to see what they can do to address this problem.  @alamgir99 , which plan do you have? 

Need Help? Let's chat.