Being bullied by PM to pay $83 for no reason!!!!! (account suspended)

[ty666666]

I don't believe there is any fraud, I've been in touch with 2 or 3 different mods. so it should be legit. But everything else doesn't make sense.
I dont think my online account was hacked, I was told by the mods that it was disabled as part of the suspension. In cases like these when you spend 6 days with no phone & you cant get an answer from anyone, you start questioning if it's worth it to stay with PM.

[popping]

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@ty666666 wrote:

I don't believe there is any fraud, I've been in touch with 2 or 3 different mods. so it should be legit. But everything else doesn't make sense.
I dont think my online account was hacked, I was told by the mods that it was disabled as part of the suspension. In cases like these when you spend 6 days with no phone & you cant get an answer from anyone, you start questioning if it's worth it to stay with PM.

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You should find out from your your bank

- When was the charge back and the reason for the charge back since you did not initiate the charge back,

- When will the money be back to your account?

After finding out the reason, then you can decide whether to stay with PM or not.  

[Alex888]

@ty666666 Just so you know, if you do try to move to a different provider while owing money your phones IMEI may be blacklisted. You would be better off getting it sorted before moving.

[ty666666]

They can blaclist it even if it's not their phone/subsidized?

[computergeek541]

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@ty666666 wrote:

They can blaclist it even if it's not their phone/subsidized?

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Should they or are they supposed to is a good question.  Can they?  Absoulutely, yes - there have been some disputes between customers and carriers in the past about devices being blacklisted.  I even recall reading that in one case, a carrier was forced to replace the device for someone who wasn't even their customer.

[ty666666]

I hope things resolve by tomorrow. But if turns out my credit card company didnt charge back & PM refuses to fix their error, the I will  definitely not pay them $83. Let's hope it doesn't come to that

[climber164]

Wondering how this got resolved in the end, as I am experiencing the EXACT same thing. In addition, the Mods are also saying that I have to pay via mailed vouchers for the next year, whatever that means. This is the most boggus thing I've ever encountered.