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Tilo
Good Citizen / Bon Citoyen

Auto-renew day to early

Hi, please see the attachment. (I have two lines btw)

 

My auto-renew is moving most month up by 1day. is that due to 30 vs 31 days months? So Feb with 28 days should push that out?

 

here my auto-renew days, you see withdraw day is moving up.

 

15/01/2019
16/12/2018
16/11/2018
17/10/2018
17/09/2018
18/08/2018

 

is that expected?

 

 2019-01-16_PublicMobileRBC_Redact.png


Accepted Solutions
Lieux
Oracle

Re: Auto-renew day to early

Yes that's normal @Tilo because the renew date in every 30 days and not every month...so the date will change every monthSmiley Wink

View solution in original post


All Replies
Lieux
Oracle

Re: Auto-renew day to early

Yes that's normal @Tilo because the renew date in every 30 days and not every month...so the date will change every monthSmiley Wink

View solution in original post

popping
Oracle

Re: Auto-renew day to early

@Tilo

PM plan has 30 days per cycle - not monthly.  This the reason why your renewal date is 1 day earlier for the month with 31 days.

RobertQc
Mayor / Maire

Re: Auto-renew day to early

@Tilo

 

Service Terms between You and Public Mobile

As you read through these Service Terms, please note that:

"Month" means the thirty day period from the purchase of a rate plan to the expiry of service on that rate plan, and does not vary with the length of calendar months;

 

https://publicmobile.ca/pdfs/Public_Mobile_Terms_of_Service.pdf

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