11-17-2016 10:30 AM - edited 01-04-2022 06:27 PM
11-25-2016 12:20 PM
Hey @djv,
I have responded to your private message. Kindly view it 🙂
@smp99 Rest assured that @Shazia_K is working on your case, she will get back to you shortly!
@hchen if you need help porting, please send me the required information via private message.
Mary
11-17-2016 03:40 PM
11-17-2016 01:36 PM
Well, everything is working
I sent a PM to mods - not read as of yet.
But I decided to put sim in phone - since my CC was charged - maybe other parts of the activation worked.
Make/receive calls, send/receive text all work.
I was able to manually set up my account profile. So all is good for now.
Next step - port!
11-17-2016 12:59 PM
and yes - my credit card was fully charged. So, it's in the system
Off to PrivateMessage land I go!!
11-17-2016 12:36 PM
Ya - my sim is locked now
11-17-2016 12:07 PM
11-17-2016 11:36 AM
11-17-2016 11:30 AM
11-17-2016 11:24 AM
11-17-2016 11:21 AM
11-17-2016 11:12 AM
I got the same problem but now it looks like the SIM number is locked (can't restart all the forms again)
PM moderaters what do I do!???
11-17-2016 11:03 AM
I am getting similar error on the final page where you enter credit card info - Activation failed. I have tried 2 different cards
Is the payment system just overloaded?
Is the SIM activated or can I start all over again with same SIM # ?
One of the credit cards expires in 2 month - would that be an issue? I haven't got my replacement yet.
11-17-2016 10:52 AM
11-17-2016 10:39 AM
It looks like the discount didnt stick, I just checked that plan and you should only be paying 150$ +tax.
You will have to PM a mod (Ie Mary_M) using these guidelines.
Note - may be a backlog due to the current promo (which you are not on) but you will be credited, no worries.