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Activated new sim but no service at all.

TE0991
Great Neighbour / Super Voisin

My account is all set up and everything seems good.  My phone is usable with PM.  I set up my apn.  I rebooted the phone with the new sim card.  but I get no service.  PM shows up when I do a search for available networks but when I try to manually register to the Public mobile network  is says "your SIM card does not allow a connection to this network"  

 

Any help on this issue would be greatly appreciated.

Thank you

 
3 REPLIES 3

Lag333
Great Citizen / Super Citoyen

Is your phone unlocked ? You said usable but I wasn't sure. And what kind of phone do you have ?

TE0991
Great Neighbour / Super Voisin

No nothing works at all.  No service.  Emergency calls only. 

 

I haven't tried to port in my old number or anything yet.  I was hoping to get the service working first.

Sameer
Great Citizen / Super Citoyen

Does Data or any other service work at all? If you have just recently switched, wait a few hours for the port to complete.

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